If your IPO mandate status hasn't been updated on Upstox, here are some possible reasons and solutions:

Mandate accepted but status not updated in the App

• Sometimes, there can be delays from the Sponsor Bank or the exchange in reflecting the mandate status in the Upstox app. If the funds have been successfully blocked in your bank account for the IPO application, rest assured that the Registrar and Transfer Agent (RTA) will still consider your bid for allotment, even if the app doesn't show the updated status right away.
• After the IPO closes, Upstox stops receiving updates on the mandate status from the Sponsor Bank or exchange. However, your application remains valid and will still be considered for allotment by the RTA.

What you can do next

• If your mandate has been accepted but the status isn't reflected in the app, please be patient. The update is pending from the exchange, and the app will display the correct status as soon as we receive confirmation.
• Continue using our services as usual, since your application is valid as long as the funds are blocked.

Bid Cancelled and Re-application

In some cases, you may need to cancel an IPO bid and submit a new one. If you cancel your bid and place a fresh application, ensure the reference number of the new IPO application matches the UPI mandate before accepting it. This will help ensure smooth processing of your new bid and avoid any potential issues.

Related Articles

• How can I apply for an IPO?
• How can I delete an IPO bid?