Why is my Account Balance Negative?

If your Wallet shows a negative balance, it usually means there are pending charges that haven’t been settled.

The most common reason is unpaid Annual Maintenance Charge (AMC) If there aren’t enough funds in your Wallet at the time of AMC deduction, the charges remain unpaid, leading to a negative balance.

How can I clear unpaid charges?

You can clear the negative balance by:

• Adding funds to your wallet
• Or letting the system auto-recover the amount when you sell securities

These charges will not appear in your Ledger until they are fully paid. Once you add funds or sell securities, the amount is auto-adjusted and will reflect in your Ledger by the end of the day. Once the charges are recovered, your Wallet balance will update, and the charge will be posted to your Ledger.

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