My Payment Request to My Account Has Failed. When Will I Receive a Refund in My Bank Account?

UPI/Google Pay (GPay)


  • If the failure occurs at the payment gateway level or due to third-party validation, the refund is processed instantly.
  • If the failure occurs at the customer’s bank end, the turnaround time (TAT) depends on the customer’s bank. Some banks process refunds within 24 working hours, while others may take 5–7 working days.


Net Banking


  • Once we receive confirmation from our payment gateway that your transaction was successful, the amount will be updated in your Upstox wallet.
  • If the amount is not credited, it will be reversed to your bank account within 24–48 working hours, while others may take 5–7 working days.


Trade with Upstox

Want to open a Demat account?

Open a FREE Demat and Trading account to invest in Stocks, Mutual Funds, IPOs and more.

+91

By signing up you agree to receive transaction updates on Whatsapp. You may also receive a call from an Upstox representative to help you with the account opening process.