A reimbursement claim allows you to recover medical expenses incurred during hospitalisation or treatment. This is applicable if you receive treatment at a non-network hospital or if your cashless claim was denied. You pay the hospital upfront and later submit the claim to the insurer for reimbursement.
Step 1: Notify the insurance provider. Inform your insurance provider or Upstox (insurancesupport@rksv.in) as soon as possible after being admitted to the hospital.
Step 2: Collect all hospital bills and documents. Ensure you collect all original medical documents and bills from the hospital. These include admission notes, prescriptions, diagnostic reports, doctor’s advice, and hospital bills.
Step 3: Fill the claim form. Fill out the reimbursement form accurately with all required details such as your policy number, personal details, and treatment information.
Step 4: Submit the documents to the insurance provider. Along with the filled claim form, submit all required original documents, including:
Step 5: Ensure you submit all documents within the insurer’s specified timeline, typically within 15-30 days of discharge.
Step 6: Claim verification process. Once the documents are submitted, the insurer will review and verify the claim. They may request additional documents or information if necessary.
Step 7: Claim settlement. After verification, the insurer will process your claim and approve the eligible amount based on your policy’s terms and coverage. The reimbursement amount will be credited directly to your bank account.
Important points to remember
Documents required for reimbursement claims
Here’s a checklist of the documents you’ll need to submit for reimbursement:
For any queries and assistance, reach out to the Insurance Support Team at Upstox on insurancesupport@rksv.in
Trade with Upstox
Open a FREE Demat and Trading account to invest in Stocks, Mutual Funds, IPOs and more.
By signing up you agree to receive transaction updates on Whatsapp. You may also receive a call from an Upstox representative to help you with the account opening process.
Topic | Replies | Views | Activity | |
---|---|---|---|---|
![]() ![]() ![]() | 15 | 1.7K | Mar 2025 | |
![]() ![]() ![]() | 2 | 286 | Apr 2025 | |
![]() | 0 | 131 | Feb 2025 | |
![]() ![]() ![]() | 6 | 792 | Feb 2025 | |
![]() ![]() ![]() | 6 | 98 | Apr 2025 |