If you need to file a claim for your personal accident insurance, follow these steps and gather the necessary documents to ensure a smooth process.

Step-by-step claim process

Step 1: Fill out the claim form. Ensure all sections are completed accurately

Step 2: Obtain the death certificate. An official death certificate is required to confirm the date

Step 3: Get the police report/FIR. If the death was accidental, a police report or First Information Report (FIR) is crucial to confirm the incident

Step 4: Provide proof of identity. Include the nominee’s identity proof (such as Aadhaar, passport, etc.).

Step 5: Gather medical reports (if applicable). Any medical reports related to the accident may also be requested.

Step 6: Submission. Once you have all the required documents, submit the claim form and supporting documents. The insurer will verify and process the claim within 30 days.

For any queries and assistance, reach out to the Insurance support team at Upstox at insurancesupport@rksv.in.