
Upstox cannot withdraw securities from the client's Demat account until the ‘Sell’ transaction is authorised on CDSL using TPIN.
Once a client sells any stock from Demat holdings he needs to authorise the transaction on the CDSL portal.
In most cases, Upstox asks users for TPIN authorisation. However there could be a few instances when CDSL sends us an ‘Authorisation failure’ notification. So, for such instances Upstox sends a ‘post-trade’ authorisation request after market hours.
Timelines to authorise the requests:
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