Punjab National Bank (PNB) SMS Banking Services

The Punjab National Bank (PNB) offers SMS banking services to its customers. With SMS banking, customers can check their account balance, view recent transactions, and transfer funds between their own accounts or to other PNB customers. SMS banking is a convenient way to bank on the go, and it's a great option for customers who don't have access to a computer or the internet.

Customers can communicate with the bank by messaging using their mobile devices to keep track of their transaction data and other account information. You can use the PNB SMS banking service to monitor transaction information with your credit or debit card, request a balance inquiry, start receiving an OTP to permit transactions online, and more.

What is SMS Banking?

SMS Banking is a system that allows bank customers to access their account information and perform banking transactions via text message. Customers can use SMS Banking to check their account balance, transfer money, pay bills, and more.

SMS Banking is a convenient way to bank on the go. It is perfect for customers who are always on the move and need to be able to access their bank account information anytime, anywhere. With SMS Banking, customers can do their banking transactions quickly and easily, without having to go to a bank branch or use a computer.

SMS Banking is a safe and secure way to access the bank. All transactions are carried out over a secure, encrypted connection. Moreover, customers can set up a PIN code to prevent unauthorized access to their accounts.

It is a great way to stay on top of your finances. It is fast, convenient, and secure. Try it today!

What are the Eligible Criteria for SMS Banking?

In order to be eligible for SMS Banking, customers must have a mobile phone compatible with the service and be enrolled in the bank's online banking service. In addition, customers must have a valid email address on file with the bank.

To enrol in SMS Banking, customers can typically log into their online banking account and select the option to enrol in the service.

What is PNB SMS Banking Service?

The PNB- Punjab National Bank offers customers a toll-free number; if they have any problems or errors, they must re-register their mobile phone number with the bank. It is quite a pleasure utilizing the SMS codes issued by the bank.

Customers must confirm that the mobile phone is linked to their bank account in order to get information about their outstanding balance, statement, and most recent transactions through SMS.

If your mobile network is functioning properly, your SMS banking request will be approved, and the accompanying SMS will be shown on your device screen in less than 5 seconds. Customers can also call the toll-free numbers (1800 120 2223/0120-2303090) to make use of the PNB bank SMS service.

Advantages of using PNB SMS Banking Service

PNB Customers can make use of a variety of features and advantages, some of which are stated below:

  • OTP messages will be delivered on a regular basis to your registered cellphone to approve your online transactions, and it will keep your account safe.
  • The consumer can access their account information and balance wherever they are, at any time.
  • A mini-statement detailing the most recent 10 transaction information with your debit or credit card is available to customers.
  • It is pretty simple to determine your cheque book status and to halt its payment or execution.
  • You can also send an SMS to get a new chequebook.

How to Make use of PNB SMS Banking?

PNB SMS Banking is a convenient way to bank on the go. All you need is a mobile phone with a registered SIM card from any network provider. To avail of this feature, customers first need to register by calling the PNB SMS Banking registration number.

Once registered, customers can avail of a number of banking services by simply sending an SMS to the PNB SMS Banking number. These services include checking account balances, transferring funds, paying bills, and more.

Account holders should be acquainted with the PNB Bank Timetables, including business hours and lunchtimes, prior to approaching the bank branch.

So the steps are:

  • Enter your Registration Number when you call.
  • Choose your favourite language from the available options.
  • To verify a feature, activate it now or send the corresponding SMS code.
  • Once you choose any choice during the conversation, the call will end, and comprehensive descriptions will be provided via SMS to your mobile device.

List of Services Offered Through SMS Banking

  • Check your account's balance at any moment.
  • Send the most recent account statement via email.
  • View a brief "Mini Statement" of your account's most recent three transactions on your mobile through SMS.
  • Requesting a fresh chequebook.
  • Check the status of a check you issued and keep track of it.
  • View the specifics of your account-paid utility invoices.
  • Send a request for an IPIN to be renewed (internet banking password)

SMS Keywords and the Services

By registering your mobile phone number at the nearby PNB branch, you can use the PNB SMS banking service. You only need to send an SMS to a toll-free number-5607040 with the designated keyword when this is performed.

SMS Keywords PNB Services
PNB PROD All PNB Services
BAL<space>16-digit Account Number To Inquire About the Balance
MINSTMT<space>16-digit Account Number To Inquire About the Mini Statement
SLTRF<space><From A/C><space><To A/C> <Amount> Self Fund Transfer (daily Limit of Rs.5000)
CHQINQ<space><CHEQUE NUMBER><space><16 digit account number> To Inquire About the Cheque Status
STPCHQ<space><CHEQUE NUMBER> <space>16 digit Account number To Stop Cheque Payment
BLOCK IBS To Disable the Password of Internet Banking
BLOCK MBS To Disable the Password of Mobile Banking

Charges of PNB SMS Banking Services

Bank customers who want PNB bank balance checks by SMS are charged a minimal fee of Rs.15, including GST, once every three months. Senior members, Mitra accounts, Vidyarthi accounts, PMJDY accounts, and accounts belonging to current or former employees are exempt from fees, though.

These accounts can use PNB SMS banking without paying any fees and are exempt from doing so.

PNB Customer Care Service Toll-Free Number

Account holders can contact customer care service to inquire about their account balance, report a stolen or destroyed debit or credit card, or address any other problem. The following toll-free numbers are provided below:

  • 1800 180 2222
  • 1800 103 2222
  • 0120-2490000 (for International Users)
  • 011-28044907 (Landline)

Customers of PNB can contact the following toll-free numbers to check the balance of their current or savings accounts:

  • 1800 180 2223
  • 0120-2303090

PNB Account holders can use WhatsApp to access online banking by texting the word "Hi" from their registered phone number to +91-9264092640.


Punjab National Bank has been one of the leaders in the banking industry for many years. They pride themselves on always making the customer’s experience their top priority. Their mobile banking services are no exception to this rule. The Punjab National Bank offers a mobile banking service that you can use to make your banking experience more convenient and efficient.

Frequently Asked Questions (FAQs):

1. What happens if my mobile number changes?

If your phone number is switched, you must update your bank account at the nearby branch with the updated information. The 'PNB ONE' must then be reinstalled, and you must enrol with the updated mobile number.

You must go to the nearby PNB branch to change your phone number with your PNB Bank account. Additionally, you can also update it by using any PNB ATM.

3. How can I unlock a locked mobile banking account?

If you enter the wrong MPIN over five times, PNB ONE is often locked. By selecting the Trouble Signing-in link, you can restore the account and unlock it.

4. I have a variety of accounts at several branches; can I sign up for mobile banking for each one separately?

After registering, any accounts created with the identical Customer ID will automatically be accessible. You can visit the PNB branch and have the Customer ID changed for any accounts that are not displayed.

5. How do I use the SMS Service to check the balance of my PNB account?

Account Holders who have linked their mobile number to a PNB bank account can verify their outstanding balance via SMS. To do so, customers must dial either the toll-free number (100 180 2223) or the regular number (0120 230 3090) and choose the option to receive a message with balance information.

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