To enable the camera, follow these steps:

Google Chrome on desktop:

Step 1: Click on the lock symbol to view site information.

Step 2: Select "Camera" from the options.

Step 3: Allow camera access.

Step 4: Reload the page for the changes to take effect.

Alternatively, you can enable camera by following way:

Step 1: Click on settings on Chrome.

Step 2: Select ‘Site settings’ from privacy and security.

Step 3: Select the site ‘https://upstox.com/open-demat-account/’.

Step 4: Click on ‘Allow’ for camera access.

Using Google Chrome on mobile:

Step 1: Open Settings on your device.

Step 2: Navigate to Site Settings.

Step 3: Access the Camera settings.

Step 4: Turn on the camera function (Note: Steps may vary depending on your phone model).

iOS devices:

Manage the app’s privacy permission, follow below steps to do so:

Step 1: Go to Settings > click on Privacy.

Step 2: Click on the Camera to see which apps have access to it. You can allow or block camera access for apps here.

Step 3: Allow camera access permission in which you are doing the IPV.

Additional Notes:

• We recommend you to use Google Chrome to complete the IPV process.
• If, even after enabling permission, you’re unable to access the camera, clear your browser cache and cookies.