What should I do if I haven't received the IPO mandate? Can I reapply for the bid?

In general, the mandate SMS or notification is triggered within a few minutes of the bid being placed. However, at times, there may be a delay due to technical issues at NPCI.


If you have not received an SMS or notification for amount-blocking even after six hours of placing your bid, you may have to apply again.


*Note:As per the Exchange notice,the cut off time for UPI mandate acceptance is 5 pm on closing/last day of an IPO.


You need to login to Upstox, delete your application, and reapply. This will trigger the amount-blocking-related SMS/notification on your UPI app.


Ensure to check the following before re-submitting your bid:


  1. Did you enter the correct UPI ID?
  2. Is your UPI app updated to the latest available version?
  3. Do your UPI app and bank support IPO bids? - Check here .
  4. Have you received the mandate request on your UPI app but didn't get a notification? Click here.

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