FASTag KYC deadline is 29 February: Steps to update KYC online

The National Highways Authority of India (NHAI) has set a deadline of 29th February 2024 for updating FASTag KYC (Know Your Customer). Incomplete KYC could lead to Fastags being deactivated or blacklisted by the bank.

To avoid inconvenience, users must ensure that KYC is completed for the latest FASTag. NHAI has also asked FASTag users to adhere to ‘One Vehicle, One FASTag’ and discard all the earlier issued FASTags through their respective banks.

"NHAI has taken this initiative after the recent reports of multiple FASTags being issued for a particular vehicle and FASTags being issued without KYC in violation of RBI’s mandate. Apart from this, FASTags are sometimes deliberately not fixed on the windscreen of the vehicle, resulting in unnecessary delays at the toll plazas and causing inconvenience to fellow National Highway users," the government agency said.

If the FASTag KYC is incomplete, users will receive a notification via SMS, email, or through their issuing bank.

How to update FASTag issued by NHAI?

• Visit https://fastag.ihmcl.com
• Login using registered mobile number
• On the my profile section, update your KYC status

How to update FASTag issued by different banks?

• Visit https://www.netc.org.in/request-for-netc-fastag
• Select your FASTag issuer bank
• Login to respective FASTag issuer bank
• Update KYC online

The electronic toll collection system in India is revolutionised by FASTag, with a penetration rate of 98% and over 80 million users. The 'One Vehicle, One FASTag' initiative is aimed at improving toll operations and ensuring smooth and comfortable journeys for National Highway users.