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My account is blocked on NEST, how do I reset it?

Overview

If your account is blocked on NEST (usually because you typed your password incorrectly multiple times), you can reset it without the assistance of Upstox. Generally, you will see a screen like below:

1

Steps
Click on Forgot Password on the Logon screen
On the screen, enter your UCC ID (6 digit code), registered email address, your date of birth (dd/mm/yyyy), and PAN card number

2

You should get a confirmation message on your NEST terminal that your account has been reset

3

Go to your registered email address' inbox and you should see an email from support@upstox.com with a new login password.

4

 

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