Written by Sachin Gupta
Published on August 31, 2026 | 12 min read
An organisation may earn crores of rupees through sales but may be inefficient in its operations. But how do we know if a company is utilising its money, resources, and assets constructively? This is where the efficiency ratio becomes useful.
In the Indian business environment, competition is extremely high. From small kirana stores and family-run businesses to large corporations listed on the NSE and BSE, all of them have to ensure that they use their resources efficientlyresources efficiently. Increasing operating expenses, changes in consumer behaviour, e-commerce, and pressure on profitability further highlight the importance of efficiency.
Efficiency ratios help assess how efficiently a firm uses its assets and manages its operating costs.
In layman's terms, an efficiency ratio is an answer to one critical question: "How much business is the company generating from the resources it has?"
In this article, we will explain the meaning and importance of the efficiency ratio, types of efficiency ratios, formulas, and ways to improve them.
The efficiency ratio is a financial tool that helps assess how efficiently a business is using its resources to generate revenues or run its operations.
A company operates with various assets such as cash, inventory, machinery, buildings, vehicles, and others. The company uses these assets to produce products and generate revenues.
For example, a manufacturing company in Gujarat has machinery and other resources worth ₹10 crores and annual revenues amounting to ₹30 crores. In such a case, we can assess how efficiently the resources are being utilised to generate revenues.
The basic idea is straightforward:
Better use of resources generally means better efficiency. However, there is no single efficiency ratio that can provide a complete picture of a business. Different ratios focus on different areas, such as assets, inventory, receivables, and payments to suppliers.
Efficiency becomes particularly crucial in India's competitive corporate environment. Companies in India operate in a highly diverse set of market environments. The small retail store in New Delhi, the automobile manufacturing business in Maharashtra, and an IT services company in Bangalore operate on totally different business models. Their resource needs and financial ratios shall also differ significantly.
A business operating in India can achieve efficiency and benefit from it in many ways, such as:
There are various efficiency ratios available for financial analysis. Some of the popular ratios are the asset turnover ratio, inventory turnover ratio, accounts receivable turnover ratio, and accounts payable turnover ratio. Now let us look at each ratio with some examples.
The asset turnover ratio measures how efficiently a company utilises its total assets to generate sales the efficiency of utilisation of total assets by the company to produce its sales.
Asset Turnover Ratio= Net Sales ÷ Average Total Assets
Suppose the sales figure of an Indian manufacturing company in a year is ₹50 crore. Its average total assets are ₹25 crore.
So,
Asset Turnover Ratio = ₹50 crore ÷ ₹25 crore = 2 times
It means that the company generates ₹2 in sales for every ₹1 invested in its assets.
Hence, a higher asset turnover ratio generally indicates more efficient utilisation of assets.
But this ratio should always be compared to other companies in the same industry. For example, an Indian manufacturing company will have a lower asset turnover ratio than an IT services company because of higher investment in factories and machinery.
Inventory forms a significant portion of working capital for most Indian companies.
Imagine a supermarket, a clothes retail chain, an electronics retailer, or an auto spare parts dealer. Such businesses might have large amounts of cash invested in their stock.
The inventory turnover ratio is used to determine how quickly a business sells and replenishes its inventory.
Inventory Turnover Ratio = Cost of Goods Sold ÷ Average Inventory
Consider an Indian retail company that has a cost of goods sold of ₹12 crore and average inventory of ₹2 crore.
Inventory Turnover Ratio = ₹12 crore ÷ ₹2 crore = 6 times
This shows that the business turns over its average inventory about 6 times per year.
A high inventory turnover ratio indicates that products are being sold at a faster rate, while a lower ratio could mean that inventory is taking too long to sell and is remaining in warehouses or shops.
For retailers, this is particularly important because unsold fashion items, electronics, and other commodities would have lost their relevance and may need to be sold out at discounts. However, very high turnover ratios are not necessarily good, as they may indicate insufficient inventory levels, which could lead to stock shortages.
Most Indian companies operate on credit terms when selling their products or services. Industries like manufacturing, wholesale, construction, and business-to-business service providers follow such practices.
If there is a sale transaction on credit, the firm will record the money owing by the customer as accounts receivable.
The accounts receivable turnover ratio evaluates how well the business collects money from customers.
The calculation is as follows:
Accounts Receivable Turnover Ratio = Net Credit Sales ÷ Average Accounts Receivable
Imagine an Indian company whose net credit sales are ₹20 crore and the average accounts receivable are ₹4 crore.
₹20 crore ÷ ₹4 crore = 5 times
Thus, the company is turning over the average receivables roughly 5 times per year.
The higher the value of this ratio, the better it is for the company as it implies quicker collection of payments from customers.
This is because a high level of sales does not necessarily mean that the firm has sufficient cash in the bank. There can be cases where the company reports good sales but faces cash flow problems due to late customer payments. For most Indian MSMEs, effective accounts receivable management is particularly crucial.
Accounts Payable refers to the amount a company owes to its suppliers. For instance, an Indian restaurant may purchase food products from suppliers on credit. Similarly, a manufacturing company purchases raw materials from vendors and makes payments after an agreed period. This ratio indicates how quickly a firm pays its suppliers.
A commonly used formula for calculating this is;
Accounts Payable Turnover Ratio = Net Credit Purchases ÷ Average Accounts Payable
If a company makes net credit purchases of ₹15 crore and average accounts payable of ₹3 crore.
₹15 crore ÷ ₹3 crore = 5 times
This means that the company rotates its accounts payable five times a year.
A high ratio can suggest that the firm makes quick payment to its suppliers. This is good for maintaining relationships with suppliers but may also suggest that the firm makes its payment early, thus utilising cash prematurely.
On the other hand, a low ratio conserves cash, but late payments may strain the relationship with suppliers.
Let us understand all types of Efficiency ratios with this simple example:
Assume that ABC Ltd has the following numbers:
Now we can work out a few efficiency ratios.
Asset Turnover: ₹100 crore ÷ ₹50 crore = 2 times
This means the company earns ₹2 for every ₹1 worth of asset it holds.
Inventory Turnover: ₹60 crore ÷ ₹10 crore = 6 times
This indicates that the company turns its average inventory 6 times in one year.
Receivables Turnover: ₹80 crore ÷ ₹8 crore = 10 times
This means the company turns its average receivables 10 times a year.
Of course, all this makes sense when the figures are compared with those from previous years and with those of other companies. For instance, if the company’s inventory turnover ratio was 8 times last year but has fallen to y 6 times this year, then there must be something wrong.
The efficiency ratio in the banking sector typically denotes a bank’s operating expenses as a proportion of operating revenue. This can demonstrate the level at which the bank uses operating expenses to earn its revenue.
A popular formula is as follows:
Efficiency Ratio = Operating Expenses ÷ Operating Revenue × 100
Suppose there is a bank having ₹1,000 crore in operating revenue and ₹600 crore in operating expenses.
The efficiency ratio for such a bank will be calculated as:
₹600 crore ÷ ₹1,000 crore × 100 = 60%
In banking, a low efficiency ratio is preferable because it indicates that the bank incurs lower cost to generate each rupee of revenue.
This differs from some turnover ratios, where a higher number may generally indicate better efficiency. That is why it is important to understand which efficiency ratio is being used before deciding whether a higher or lower number is good.
Investors can use efficiency ratios when analysing companies listed on Indian stock exchanges. Let's suppose an investor is analysing two companies operating in the same industry segment. Both the companies have equal sales and profits, but one company generates those sales using significantly fewer assets. This company may be utilising its assets effectively.
Similarly, the trends could be seen by investors.
For instance, if a company has been experiencing declining inventory turnovers for several years, then investors should check whether the company is facing difficulties managing inventory.
Similarly, if the company has increasing accounts receivable relative to sales, then it needs to find out why customers are paying slowly. However, investors should never make an investment decision just based on any single ratio.
Several factors might affect efficiency ratios.
Efficiency ratios are valuable tools for understanding how effectively a business uses its resources. In the Indian context, they are particularly useful for understanding inventory management, receivables, working capital, and asset utilisation.
The major ratios include the asset turnover ratio, inventory turnover ratio, accounts receivable turnover ratio, and accounts payable turnover ratio. For banks, the efficiency ratio generally has a different meaning and is often used to compare operating expenses with revenue.
For Indian companies, from large listed corporations to MSMEs and family-owned businesses, efficiency is not simply about reducing costs. It is about making better use of the resources already available.
A business that sells more is not necessarily more efficient. A business that earns more profit is not necessarily using its assets effectively. True efficiency comes from creating strong results while making sensible use of money, inventory, assets, people, and time.
In the end, the question every business should keep asking is simple: "Are we getting enough results from the resources we are using?" Efficiency ratios provide a practical way to start answering that question.
An efficiency ratio is a financial measure that shows how effectively a business uses its assets and resources to generate sales or manage its operations.
The main types include the asset turnover ratio, inventory turnover ratio, accounts receivable turnover ratio, and accounts payable turnover ratio.
The asset turnover ratio measures how efficiently a company uses its total assets to generate sales. It is calculated by dividing net sales by average total assets.
A high inventory turnover ratio generally means that a business is selling and replacing its inventory quickly. However, an extremely high ratio may also indicate that the company is keeping insufficient stock.
Efficiency ratios help Indian businesses monitor inventory, receivables, assets, and working capital. They can also help identify areas where resources are being wasted or used inefficiently.
No. It depends on the type of efficiency ratio being used. For example, a higher turnover ratio is generally positive, while a lower banking efficiency ratio is usually considered better.
A business can improve efficiency by managing inventory better, collecting customer payments faster, reducing unnecessary expenses, improving asset utilisation and using technology to automate routine processes.
Yes. Investors can use efficiency ratios along with profitability, debt, cash flow and other financial ratios to understand how effectively an Indian company is managing its resources.
About Author
is a seasoned financial writer with over eight years of experience across global markets, including Australia, the UK, and New Zealand. He specialises in simplifying complex financial concepts, making them accessible and engaging for a wide range of readers. When he’s not writing or traveling, he can often be found exploring the mountains, drawing inspiration from the calm and clarity of the outdoors.
Read more from SachinUpstox is a leading Indian financial services company that offers online trading and investment services in stocks, commodities, currencies, mutual funds, and more. Founded in 2009 and headquartered in Mumbai, Upstox is backed by prominent investors including Ratan Tata, Tiger Global, and Kalaari Capital. It operates under RKSV Securities and is registered with SEBI, NSE, BSE, and other regulatory bodies, ensuring secure and compliant trading experiences.
Share Market
What is a Solvency Ratio: Meaning, Types, Benefits, Limitations and More12 min read | Written by Sachin Gupta
Share Market
Profitability Ratios: Meaning, Formula, Benefits, Limitations and More11 min read | Written by Sachin Gupta
Share Market
A Guide to American Depository Receipts (ADR) for Indian Investors13 min read | Written by Subhasish Mandal
Share Market
Nifty500 Ahimsa Index: Selection, Weighting & Ethical Framework17 min read | Written by Bidita Sen
Share Market
Stock Market Rally and Crash: Causes, Mechanics & Risks17 min read | Written by Bidita Sen