State Bank of India (SBI) Mobile Banking

Mobile banking is the answer to your needs.

Let us take the example of SBI Bank's mobile banking services.

I am sure, you would be familiar with SBI Bank, given its:

• 200 year old legacy
• Leadership status- with a market share of  25%, an envious customer base of 45 crore, backed by an wide pan-India footprint of over 22,000 branches, 62617 ATMs.
• A formidable overseas presence across 229 offices in 31 foreign countries.
• In fact, it is the only Indian bank to feature in Fortune 500 list, being ranked at 236th as per 2022 listings.

Given the bank's legacy, pedigree and performance track record, SBI offers an exhaustive suite of facilities to its customers, retail and corporate across multiple channels, offline and online such as:

• Account summary
• Mini statement
• mPassbook
• eStatement download
• e-Statement subscription
• View Bank account details
• Transfer funds -NEFT/RTGS/IMPS/UPI
• Quick transfer & donations
• Send mCash via mobile or email ID
• Schedule transactions
• Add/Manage beneficiary
• Open eDeposits
• Mobile recharge and DTH recharge
• TDS enquiry
• Bill payment
• Manage/Schedule Bills
• Submit Form 15G/15H
• Get/Cancel MMID
• Cheque book request/Stop cheque

All active account holders can fulfil their banking needs through your smartphone, tablet or laptop, everytime, everywhere at ease.

It is important to note that the above mentioned services are free ( except that you need to pay for SMS facility and GPRS to your telecom service provider) and come with a daily threshold transaction limit of ₹50,000, while the monthly limit is ₹2,50,000.

Let us understand in detail the registration process, channels and their nuances.

As an active account holder, you may register for these facilities through your device by :

1. Send an SMS in the following syntax through your registered  number @

            ‘MBSREG’ to 9223440000/567676.

• Your user ID and default MPIN would get generated. You will also receive a link to download your mobile banking application. Alternatively, you could download the app directly from the app store.
• Now login to the app using your MPIN and user id.
• After the first login, always remember to change your 6- character code MPIN.

1.  You could register from a bank ATM.

• You could begin the process by visiting your nearest bank ATM.

 

• Press the tab,  ‘Mobile Registration’ and enter your mobile number and press 'confirm'.
• You will get an activation SMS upon confirmation.
• You can now begin using these services.

1. Lastly, you could visit your branch. Fill up the form with relevant details to activate your services.

 Let us now understand the various platforms that you could use to access these facilities.

 Application/WAP (Wireless Application Protocol)

1. SMS 
2. USSD (Unstructured Supplementary Service Data)

Application or WAP (Wireless Application Protocol)

In order to avail the app or WAP enabled services, all you need to have is an Android or iPhone, or a java enabled phone.

WAP/App suite comprises:

• Cheque book request
• Demat enquiry
• Balance enquiry
• Request for mini statement
• Transfer of funds ( inter/intra bank)
• DTH or mobile top-up
• IMPS (Immediate Payment Services)
• Merchant payments
• Postpaid bill payments
• ATM or branch locator
• SBI Life insurance premium
• Ticket booking using IMPS through IRCTC portal
• FDs and RDs account opening and closing.

SMS 

You can also avail of mobile banking services via SMS. All you need to do is type the keyword in a predetermined format and SMS @ 9223440000 from your registered mobile number.

You can avail the following services via SMS banking:

• Prepaid Mobile
• IMPS Merchant payments
• Enquiry Services – Mini Statement/Balance Enquiry
• DTH Recharge
• MobiCash wallet Top up
• IMPS Fund transfer – Account Number & IFSC Code, Mobile Number & MMID

It is important to note that these services are absolutely free ( except the SMS charges) to all active account holders.

Through the SMS channel, customers can transact maximum amount of ₹1000/day and 

₹25,000/month.

3. USSD (Unstructured Supplementary Service Data)

Customers can access this channel,  even without an internet connection, by simply dialing *595# and using services such as mobile top-up, funds transfer, and enquiry services.

Let us, deep dive, into specific mobile banking applications offered by the bank.

• For example: with 'SBI Anywhere'
  • Voice assisted transactions
  • Bill payments
  • UPI
  • Fund transfers
  • Recharge
  • Manage Debit card

YONO SBI

Through your debit card or net banking login details, the YONO app can be accessed.

YONO is all-encompassing app as the user can enjoy the benefits of a number of services such as:

• Basic banking transactions
• A consolidated link to a customer's user id across SBI's credit card, insurance, etc.
• Pre-approved personal loans
• One-click overdraft against fixed deposit
• Request chequebooks, ATM cards, etc.

SBI Anywhere Corporate

• Account details and summary
• Bill payments
• Fund transfer
• Authorise e-cheque

SBI Card

• Register for an online SBi card account
• Account summary, transaction history, card statement, etc.
• Flexipay installments
• Balance transfer on EMI
• Exclusive offers
• Reward redemption

SBI Secure OTP

• Verify transactions done via internet banking

SBI Rewardz

• View rewards
• Redeem rewards
• Exclusive offers

BHIM SBI Pay

As the name indicates, this app provides UPI-based transaction facilities to the users such as:

• Easy and instant payments
• Bill payments
• Exclusive deals

FAQs:

How do I register for the YONO app?

The registration process is fairly simple. All you need to do is:

• Install the YONO app from  Google Play or App Store on your device.
• Now open the app and press  “Yes”, if you have net banking activated.
• You will now be  redirected to the login page. 
• Just key in your net banking User ID and Password to access the Yono App.
• Those users, who do not have net banking login details  can register for YONO with their ATM card.
• Just key in your CIG code & account details ( which is mentioned on your passbook)
• You will receive an  OTP on your registered mobile number.
• Key in the OTP and press submit.
• To generate a username & password, enter your ATM card number and ATM PIN.
• Now create your own password.

What is mPIN?

Just to make it easier for the customers, mPIN features a 4-6 digit unique code that allows customers to log in and access their mobile banking services from their device without the need to key in their username and password. 

How to reset mPIN?

As a good cyber security practice, always remember to change your mPIN after your first login. 

To reset your mPIN, all you need to do ie:

•  Log in to the bank's mobile app.

• Press the tab  ‘Settings’ and then press the button ‘Change MPIN’.
• Now just enter  your old MPIN
• Then the new MPIN and confirm the new MPIN and press ’Change’.

You may also change MPIN through WAP by simply:

• Logging into the bank's web portal and entering login ID and MPIN. 
• Now navigate to the ‘Settings tab to

key in the old MPIN and the new code. 

• You get an alert  SMS to confirm the change of your.

What happens to my data, sensitive data if my phone is stolen or gets misplaced?

Don't panic! as your banking credentials are not saved on your SIM card or mobile phone. 

In such a scenario, immediately call your bank's customer service center and report the case to deactivate your IPIN.

Besides, for unauthorized login with an incorrect IPIN, the bank would automatically block the pin after a few attempts.