April 26, 2023

IDFC First Bank Customer Care Number - Toll Free Number Details

IDFC first bank customer care number

IDFC FIRST Bank is a private sector bank in India that offers a wide range of banking and financial services to its customers. The bank has a dedicated customer care team that is available to assist customers with their queries and concerns. The IDFC FIRST Bank customer care number is 1800 419 4332.

History of IDFC first bank customer care number

The bank has a long history of providing excellent customer service through its customer care number, which has evolved over time to meet the changing needs of its customers.
The first customer care number of IDFC First Bank was launched in the year 2015, when the bank was formed as a merger of IDFC Bank and Capital First. The customer care number was set up to provide assistance to customers with their queries and concerns related to the bank's products and services, including account information, online banking, debit and credit cards, loans, and more.
The customer care number was initially available during business hours, which was a limitation for many customers who were not able to reach out during that time. However, the bank quickly recognized this limitation and made the customer care number available 24/7. This allowed customers to contact the bank for assistance at any time, regardless of whether it was during business hours or not.
Over time, IDFC FIRST Bank has added various other channels for customers to contact the bank for assistance. They have introduced a live chat feature on its website, where customers can chat with a representative for assistance. They also introduced an email address customercare@idfcfirstbank.com for customers to reach out with their queries. In 2018, IDFC FIRST Bank also launched its mobile app, IDFC FIRST Bank Mobile Banking

How to get in touch with IDFC first bank customer care

  • Customers can call the IDFC first bank customer care toll free number 24/7 for assistance with their banking and financial needs. The customer care team is trained to handle all types of queries and concerns related to the bank's products and services, including account information, online banking, debit and credit cards, loans, and more.
  • In addition to the customer care number, IDFC FIRST Bank also offers other ways for customers to contact the bank for assistance. Customers can also send an email to the bank's customer care email address, which is customercare@idfcfirstbank.com. The bank also has a live chat feature on its website, where customers can chat with a representative for assistance.
  • Customers can also visit the bank's website, www.idfcfirstbank.com, to find information about the bank's products and services, as well as access online banking services. The website also has a section dedicated to frequently asked questions (FAQs) that customers can refer to for quick and easy answers to common queries.
  • The bank also has a mobile app, IDFC FIRST Bank Mobile Banking that customers can download to access banking services on the go. The app allows customers to check their account balance, view transaction history, transfer funds, pay bills, and more.
  • IDFC FIRST Bank also has a social media presence on platforms such as Facebook, Twitter, and LinkedIn, where customers can contact the bank for assistance. The bank's social media team is available to respond to queries and concerns on these platforms.
  • In case of any emergency or critical situation, customers can contact the 24/7 IDFC first bank customer care toll free number (1800 419 4332) for assistance. The customer care team is trained to handle such situations and provide quick and efficient assistance to customers.

Recent developments onIDFC FIRST Bank customer care number

  • IDFC FIRST Bank has made several recent developments to its customer care number to improve the customer experience. One of the recent developments is the introduction of a virtual assistant service, where customers can interact with the bank's customer care service through a chatbot. This allows customers to get quick and accurate assistance with their queries without having to wait for a customer service representative to become available.
  • Another recent development is the integration of the customer care service with the bank's mobile app, IDFC FIRST Bank Mobile Banking. This allows customers to access the customer care service directly from the app, making it more convenient for them to reach out for assistance. The app also has a feature called "call me back" where customers can request a call back from the customer care executive, this helps customers in saving their time instead of waiting on the call.
  • The bank has also introduced a new feature called "Know Your Customer (KYC) Self-Upload" on its mobile app, which allows customers to submit their KYC documents digitally. This eliminates the need for customers to visit a branch in person to submit their documents, making the process more convenient and efficient.
  • IDFC FIRST Bank has also enhanced its social media customer care service, by providing a dedicated team of customer care executives to handle customer queries and complaints on various platforms like Facebook, Twitter, and LinkedIn. This allows customers to reach out to the bank for assistance even when they are not able to call the customer care number.
  • The bank also provides customers with the ability to track their complaint status online, by using the complaint number generated after the customer contacts the bank.

In Conclusion

IDFC FIRST Bank is committed to providing excellent customer service to its customers. The bank has a dedicated customer care team that is available 24/7 to assist customers with their queries and concerns. The bank's customer care number, email, live chat, website, mobile app, and social media presence all provide customers with multiple ways to contact the bank for assistance.

Never miss a trading opportunity with Margin Trading Facility

Enjoy 2X leverage on over 900+ stocks

Upstox Margin Trading Facility
Apple Logo
Downloadlogo
iOS App
Google Play Logo
Downloadlogo
Android App

RELATED ARTICLES

Axis Bank Net Banking - Registration, Online Banking Services, & Login

'Festive Dhamaka' is just round the corner and you are eager to shop, right? What better time than now to login to your online account and redeem your Loyalty points. If you don't have an online account yet, perhaps it may be a good time to take the first step as ease, speed and convenience of netbanking is simply overwhelming. For example, you can make online payments of your utility bills and insurance premia, request for Cheque Book, Demand Draft, Issue stop payment instructions on issued cheques, Create Instant FD’s and RD’s,Transfer money to your own accounts and to other bank accounts etc. Are you now eager to open an online account, say for example with Axis Bank. As India's third largest private sector player and wide national and overseas footprint, Axis Bank offers the entire continuum of financial services across customer segments such as Large and Mid-Corporates, MSME, Agriculture and Retail customers. The bank has a balance sheet size of ₹11,75,178 crores ( FY2022) and has delivered a 5-year CAGR (2016-17 to 2021-22) of 14% each in Total Assets & Advances and 15% in Deposits.

What to consider before building an emergency fund?

Having a stable emergency fund is an essential component of personal finance. It provides a financial cushion during unexpected events such as job loss, illness, or unforeseen expenses. A well-planned emergency fund can be the difference between financial stability and financial ruin in times of crisis. However, before building an emergency fund, it's important to consider various factors to ensure it serves its intended purpose. But first, let us understand what an emergency fund is, and why it is important to create an emergency fund.

E-RUPI Contactless Digital Payment Platform - Meaning, Benefits & How Does Operate

The Government Of India appears to have created a strategy to harness digital infrastructure to ensure leak-proof delivery of its welfare packages. The concept is simple and utilized in the United States, Hong Kong, and various other countries: prepaid vouchers for specified uses. As a trailblazer in fintech, and given its tendency for techno-solutionism, India is doing something similar by launching a new payment system. The digital voucher-based electronic payment system known as "e-RUPI" is expected to be the first step toward creating a digital currency.

Demand Draft

- Merchant has made full payment against the goods that he/she received, cross border. - School fees, and utility bills have been paid - You just transferred payments from one of your bank accounts to the other For such transactions and many more, a demand draft or simply, DD is the preferred choice as this bank initiated prepaid negotiable instruments, when presented by the payee, the drawee bank ensures fulfilment of the amount mentioned on the cheque. It is important to note that while the DD is payable on demand, it is not payable to the bearer. The DD is made payable on a specified branch of the bank at a specified centre and does not require signatures to be cashed. The flip side to this ease, is that, in a situation of suspicious/fraudulent payèe, you cannot disregard the payment when he/she presents it at the specific branch. The drawee bank is obligated to make full payment to the extent of the amount mentioned on the DD.