April 26, 2023

NPS Customer Care Number - Toll Free Number Details

NPS Customer Care

Just like other schemes, NPS also has a grievance redressal system. The grievances are handled by a system given by NSDL. The system involves two officers. One is the Grievance Redressal Officer, and the second is the Chief Grievance Redressal Officer.
Grievance Redressal Officer who is Mr Chandrashekhar can be contacted at:
**Telephone no.:**022 24993499
Email Id: gro@nsdl.co.in
Chief Grievance Redressal Officer who is Mr Mander, can be contacted at:
**Fax no.:**24952594
Email Id: cgro@nsdl.co.in

Online redressal system

You may also opt for online redressal of your grievances. For that, you can file your complaints with the following:
  • NSDL CRA
  • KARVY CRA
NSDL and KARVY are the two CRAs, i.e. central recordkeeping agencies in the NPS.

NSDL address

NSDL e-Governance Infrastructure Limited, Times Tower, 1st Floor, Kamala Mills Compound, Senapati Bapat Marg, Lower Parel, Mumbai – 400 013
Fax (022) 2495 2594/ 2499 4974.

NPS customer care details

Contact information: 1800 110 708
Phone number: 022 24993499
Complaint number: 1800 222 080
Website: https://www.nsdl.co.in/
Helpline number: 91 11 47207700

Meaning of NPS

NPS or National Pension Scheme is a voluntary scheme, often for long periods, wherein members make contributions, and in return, they get regular pensions after retirement.
It is an initiative taken by the central government of India. It is open to all kinds of employees, whether from public, private, or unorganized sectors. However, this does not cover employees from the armed forces.

How does it work?

Employees from all sectors, whether private, public or unorganized sectors, are motivated to save a part of their salary towards the pension scheme.
Once members reach their retirement age, they are eligible to withdraw 60% of the amount from the corpus accumulated. The rest of the money is used to buy an annuity plan that takes care of regular pensions.

Who should invest in NPS?

Anyone eligible to subscribe to the scheme who is willing to save for retirement and has low to moderate risk tolerance.
Usually, there are schemes for employees in the public sector. But the National Pension Scheme is best suited for the ones in the private and unorganized sectors.
Applicants must be above 18 years of age and below 65 years of age to be eligible for the scheme. And anyone interested is required to fulfil KYC requirements.

NPS tax benefit

A deduction of ₹1.5 lakhs can be claimed for applicants' and their employers' contributions towards the scheme.
For salaried people: Salaried people can claim up to 10% of their salary under section 80CCD (1). Additionally, ₹50,000 can be invested to claim tax deductions under section 80CCD (1B).
For self-employed individuals: Self-employed individuals can claim up to 20% of their gross incomes. A maximum of ₹1.5 lakhs is allowed for tax deduction under section 80CCD (1).
Additionally, ₹50,000 can be invested to claim tax deductions under section 80CCD (1B).

Types of NPS accounts

There are two types of NPS accounts available to choose from for all investors. These are tier I and tier II accounts.
Tier 1 account: It is compulsory to open a Tier I account to invest money in NPS. One can open an NPS account with a low amount of Rs 500. The minimum contribution in a financial year is Rs. 1000. There are certain limitations to withdrawals from this account.
Tier 2 account: One can open a tier 2 account after opening a Tier 1 account. Investors are eligible to redeem their investments anytime from this account. Though the mandatory deposit of ₹1000 is applicable while opening the account. There is no minimum balance requirement. However, ₹250 is the minimum per contribution. You don't have to invest a certain amount each year to keep your account active. You may choose to open this account at the time of opening a tier 1 account or later.

Frequently Asked Questions

How can one contact an NPS nodal officer?

You can contact NSDL CRA (NPS Customer Care) at (022) 2499 3499.

Where can you file grievances about NPS?

You can file your complaints through various alternatives. These are web-based interfaces, call centers, or physical forms.

How will complaints related to NPS get resolved?

Once you raise a complaint, an alert through the system will go to the entity against which you have submitted the complaint. The entity then will settle the grudges. The details of the resolution will be posted in the CRA system.

For which type of complaints can I approach the nodal officer directly?

In the following circumstances, you may approach the nodal officer directly:
  • Non-receipt or reissue of PRAN card
  • Reissue of T- pin or I-pin
  • Non-receipt of transaction statement
  • Lag in contribution upload or non-upload of contribution by the Nodal office
  • Pending requests for withdrawal

Whom should I approach if the concerned entities do not respond to my complaints?

You may write to Grievance Redressal’s cell at the below-mentioned address.
Grievance Redressal Cell,
Pension Fund Regulatory and Development Authority,
1st, Floor, ICADR Building, Vasant Kunj Institutional Area Phase II, New Delhi 110070
e-mail: grc@pfrda.org.in
NPS Information Desk Toll-Free No. (at PFRDA): 1800 110 708

Never miss a trading opportunity with Margin Trading Facility

Enjoy 2X leverage on over 900+ stocks

Upstox Margin Trading Facility
Apple Logo
Downloadlogo
iOS App
Google Play Logo
Downloadlogo
Android App

RELATED ARTICLES

Post Office Time Deposit 2023 - Interest Rates, Scheme, & Tax Benefit

India Post Office, operational since 1854 with over 1.55 lakhs offices across India, is the most widely used postal network in the world. In addition to mail delivery, India Post offers vital services like money transfers, Postal Life Insurance and Rural Postal Life Insurance, money orders, investments in savings plans, and other financial transactions. Post office savings plans also incorporate post office time deposits or National Savings Time Deposit Accounts which are quite similar to fixed deposits offered by banks but with some fundamental differences. You can visit the nearest post office or use the India Post official website or app to open a time deposit account. These investments are perfect for risk-aversive investors and come with lucrative returns over some time. India Post is a GOI undertaking which offers Post office time deposit schemes. The post office time deposit account allows depositing any amount for 5 years or more, after which it generates enticing returns and other benefits like tax savings. Let's understand what post office time deposits all are about.

Credit Linked Subsidy Scheme (CLSS) 2023 - Status & Meaning

Prime Minister Narendra Modi unveiled the Pradhan Mantri Awas Yojana project in 2015. By 2022, the Indian government hopes to offer cheap housing to the country's poor urban population. The Credit Linked Subsidy Scheme (CLSS), which aims to make housing accessible for everyone, is a key component of this program, which goes by the slogan "Housing for all." It also provides a subsidy for survey-driven independent house construction or repair. The only program that will be executed as a central sector scheme among the four emphasis areas stated above is CLSS. The remaining plans will be carried out as sponsored plans. The Government of India wants to increase the flow of credit into institutions through the Credit Linked Subsidy Scheme to help our nation's urban poor population with their housing demands. Two central nodal organizations in India, Housing Urban Development Corp and National Housing Bank will administer the Credit Linked Subsidy Scheme. This program will concentrate on the demand components of the affordable housing financing segment and increase the credit flow necessary to meet housing demands. Economically Weaker Groups or Low-Income Groups seeking home loans from financial institutions and banks involved in the Pradhan Mantri Awas Yojana Scheme may take advantage of the benefits under the CLSS. For residential development or to add a room to an existing home, borrowers may qualify for credit-linked subsidies. The female head of the household must be listed as the registered owner of any homes built or acquired using benefits from the Pradhan Mantri Awas Yojana program. The beneficiaries can choose to register it under both the male and female family heads' names. In unique circumstances where there is not a female head of household, the home Additionally, it must be the beneficiary's first home. The beneficiary family should not have a brick house in any region of India in their name or the name of any relative.

EPF Interest Rate 2023 & How to Calculate it Online

EPF (Employee Provident Fund) is a savings-retirement scheme devised for salaried employees under the Employees Provident Fund and Miscellaneous Act of 1952. The management of this provident fund is overseen by the Employees’ Provident Fund Organization or EPFO. In this policy, the employee and the employer contribute monthly. Every monthly installment is added to the EPF corpus till the retirement of an individual, and the interest is accrued at a stipulated rate on these deposits. Upon retirement, this EPF corpus encompasses the monthly contributions of the employee and the employer, including the interest generated over the years. The fund collected can also be withdrawn in certain situations as decreed by EPFO, like during unemployment. Thus, the scheme of EPF has been designed to act as a financial safety net for when an employee does not get a monthly paycheck.

National Savings Certificate (NSC) Interest Rate 2023

We consider mutual funds, equity, and stocks, as the only investment channels. But are these financial instruments accessible to all? In India, banking services are still not available to many. Here comes the post office. Post Offices in India are widespread, and their roots have reached even the remotest areas in the nation. And they offer banking facilities like savings accounts and investment schemes to every Indian citizen, irrespective of their socio-economic strata. National Savings Certificate or NSC is an investment scheme offered by Indian post offices. Backed by the Indian government, this investment scheme is secure and low-risk. This perfect savings policy with decent returns is accessible to every Indian citizen except NRIs (Non-resident Indians) and HUFs (Hindu Undivided Families).