April 26, 2023

NPS Customer Care Number - Toll Free Number Details

NPS Customer Care

Just like other schemes, NPS also has a grievance redressal system. The grievances are handled by a system given by NSDL. The system involves two officers. One is the Grievance Redressal Officer, and the second is the Chief Grievance Redressal Officer.
Grievance Redressal Officer who is Mr Chandrashekhar can be contacted at:
**Telephone no.:**022 24993499
Email Id: gro@nsdl.co.in
Chief Grievance Redressal Officer who is Mr Mander, can be contacted at:
**Fax no.:**24952594
Email Id: cgro@nsdl.co.in

Online redressal system

You may also opt for online redressal of your grievances. For that, you can file your complaints with the following:
  • NSDL CRA
  • KARVY CRA
NSDL and KARVY are the two CRAs, i.e. central recordkeeping agencies in the NPS.

NSDL address

NSDL e-Governance Infrastructure Limited, Times Tower, 1st Floor, Kamala Mills Compound, Senapati Bapat Marg, Lower Parel, Mumbai – 400 013
Fax (022) 2495 2594/ 2499 4974.

NPS customer care details

Contact information: 1800 110 708
Phone number: 022 24993499
Complaint number: 1800 222 080
Website: https://www.nsdl.co.in/
Helpline number: 91 11 47207700

Meaning of NPS

NPS or National Pension Scheme is a voluntary scheme, often for long periods, wherein members make contributions, and in return, they get regular pensions after retirement.
It is an initiative taken by the central government of India. It is open to all kinds of employees, whether from public, private, or unorganized sectors. However, this does not cover employees from the armed forces.

How does it work?

Employees from all sectors, whether private, public or unorganized sectors, are motivated to save a part of their salary towards the pension scheme.
Once members reach their retirement age, they are eligible to withdraw 60% of the amount from the corpus accumulated. The rest of the money is used to buy an annuity plan that takes care of regular pensions.

Who should invest in NPS?

Anyone eligible to subscribe to the scheme who is willing to save for retirement and has low to moderate risk tolerance.
Usually, there are schemes for employees in the public sector. But the National Pension Scheme is best suited for the ones in the private and unorganized sectors.
Applicants must be above 18 years of age and below 65 years of age to be eligible for the scheme. And anyone interested is required to fulfil KYC requirements.

NPS tax benefit

A deduction of ₹1.5 lakhs can be claimed for applicants' and their employers' contributions towards the scheme.
For salaried people: Salaried people can claim up to 10% of their salary under section 80CCD (1). Additionally, ₹50,000 can be invested to claim tax deductions under section 80CCD (1B).
For self-employed individuals: Self-employed individuals can claim up to 20% of their gross incomes. A maximum of ₹1.5 lakhs is allowed for tax deduction under section 80CCD (1).
Additionally, ₹50,000 can be invested to claim tax deductions under section 80CCD (1B).

Types of NPS accounts

There are two types of NPS accounts available to choose from for all investors. These are tier I and tier II accounts.
Tier 1 account: It is compulsory to open a Tier I account to invest money in NPS. One can open an NPS account with a low amount of Rs 500. The minimum contribution in a financial year is Rs. 1000. There are certain limitations to withdrawals from this account.
Tier 2 account: One can open a tier 2 account after opening a Tier 1 account. Investors are eligible to redeem their investments anytime from this account. Though the mandatory deposit of ₹1000 is applicable while opening the account. There is no minimum balance requirement. However, ₹250 is the minimum per contribution. You don't have to invest a certain amount each year to keep your account active. You may choose to open this account at the time of opening a tier 1 account or later.

Frequently Asked Questions

How can one contact an NPS nodal officer?

You can contact NSDL CRA (NPS Customer Care) at (022) 2499 3499.

Where can you file grievances about NPS?

You can file your complaints through various alternatives. These are web-based interfaces, call centers, or physical forms.

How will complaints related to NPS get resolved?

Once you raise a complaint, an alert through the system will go to the entity against which you have submitted the complaint. The entity then will settle the grudges. The details of the resolution will be posted in the CRA system.

For which type of complaints can I approach the nodal officer directly?

In the following circumstances, you may approach the nodal officer directly:
  • Non-receipt or reissue of PRAN card
  • Reissue of T- pin or I-pin
  • Non-receipt of transaction statement
  • Lag in contribution upload or non-upload of contribution by the Nodal office
  • Pending requests for withdrawal

Whom should I approach if the concerned entities do not respond to my complaints?

You may write to Grievance Redressal’s cell at the below-mentioned address.
Grievance Redressal Cell,
Pension Fund Regulatory and Development Authority,
1st, Floor, ICADR Building, Vasant Kunj Institutional Area Phase II, New Delhi 110070
e-mail: grc@pfrda.org.in
NPS Information Desk Toll-Free No. (at PFRDA): 1800 110 708

Never miss a trading opportunity with Margin Trading Facility

Enjoy 2X leverage on over 900+ stocks

Upstox Margin Trading Facility
Apple Logo
Downloadlogo
iOS App
Google Play Logo
Downloadlogo
Android App

RELATED ARTICLES

What is EPS Employees' Pension Scheme 2023 & How to Calculate - Formula & Eligibility

Founded in 1995, the Employees' Pension Scheme (EPS) was created primarily to support employees in the industry. All employees are eligible for EPS if they meet the Employees Provident Fund (EPF) program requirements.

NPS Vs PPF - Which is Better & Difference

Retirement can be the best or worst time of your life, depending on how well-prepared you are for it. On the one hand, you will have enough time on your hands to do whatever you want to do, without having to worry about work. On the other hand, you no longer have a regular income from work, which may mean not having the necessary money to meet all of your requirements. Add to that inflation and increasing life expectancy, which can continue for a long time. This is why retirement planning is so important. Unless you are eligible for a pension when you stop working (and sometimes even if you are), you will have to invest in retirement schemes to live out your golden years comfortably without stress. That’s why the government of India has made retirement savings possible through specific schemes they offer. The two most essential schemes among these are the [Public Provident Fund](https://upstox.com/saving-schemes/public-provident-fund-ppf-interest-rate/) or PPF and the National Pension Scheme or NPS. Moreover, these schemes come with tax benefits that make them more attractive to citizens. They are covered under Section 80C of the Income Tax Act, meaning you can claim a tax benefit of up to INR 1.5 lakhs by investing in either product. However, that’s where the similarity ends. They are very different in terms of tenure, returns, lock-in periods, and maturity amount usage. This article will explain the features of both these schemes and their similarities and differences in more detail.

What is MGNREGA/NREGA - Job Card, Full Form & Eligibility

The National Rural Employment Act (NREGA), which has been renamed Mahatma Gandhi Rural Employment Act (MGNREGA), was initiated by Raghuvansh Prasad Singh, Minister of Rural Development, and was enacted by the Parliament of India. This act is considered an important measure taken by India's labour law to provide social security to Indian people as the "right to work". MGNREGA was enacted in September 2005, which promises a minimum of 100 days of paid work in a fiscal year. This act covers all members of Indian households who volunteer for unskilled manual labour. If you register for this system, you can find a job within 15 days from the date of registration by law. MGNREGA applies to all the states in India except Jammu and Kashmir. The allocated minimum wages are equal for all and may vary from state to state.

PMAY (Pradhan Mantri Awas Yojana) 2023: Status, Eligibility, & Online Apply

The Pradhan Mantri Awas Yojna intends to construct 2 crores (20 million) of affordable homes by the end of March 2022, PMAY is an effort by the Govt. of India to provide housing for poor urban people. The plan was originally introduced on June 25, 2015. The Pradhan Mantri Awas Yojna serves both India's urban and rural populations. The Pradhan Mantri Awas Yojna is divided into two sections, as follows: - Gramin/Rural Pradhan Mantri Awas Yojana (PMAY-G) - [Urban Pradhan Mantri Awas Yojana (PMAY-U)](https://upstox.com/saving-schemes/pradhan-mantri-awas-yojana-pmay-urban/) This program works with others to guarantee that homes have plumbing, power, LPG connectivity, water for drinking, Jan Dhan banking services, etc. Homeless persons, poor urban residents, and citizens in the EWS and LIG categories will all benefit from this scheme. As of December 28, 2019, 1 crore dwellings have been approved against an INR 1,12,00,000 demand. The PMAY-Urban scheme's implementation time has been extended till December 31, 2024. The Union Cabinet decided in response to requests from Union Territories and states. Previously, the goal was to supply housing by March 2022.