May 31, 2024

How to be aware of fraudsters pretending to be Upstox

Blog | Updates

The investment industry relies on trust, and at Upstox, we prioritise transparency and reliable technology to maintain the trust of our customers. Given the increasing instances of fraudsters impersonating Upstox, it's essential to remain extra vigilant in safeguarding your personal and financial information.

Scammers have been creating fake social media handles, apps, WhatsApp groups, and websites, posing as Upstox representatives, thereby putting our customers and the general public at financial risk. To protect yourself from such scams, consider the following key points:

1. Check broker legitimacy: Always conduct thorough research before engaging with any individual or platform. Look for SEBI registration and Stock Exchange membership to ensure credibility.

2. Beware of unsolicited offers: Exercise caution with unexpected calls, emails, or messages promising quick profits. Block and ignore such communications to avoid falling victim to scams.

3. Verify communication channels: Pay close attention to the communication handles of brokers offering quick returns. Upstox always uses its official channels, details of which are provided at the end of this blog.

4. Protect personal information: Keep sensitive information private, especially when dealing with unknown individuals or suspicious requests. Upstox or its employees will never ask for personal details without proper verification.

5. Report suspicious activity: Promptly report any suspicious activities to us at cybersafety@upstox.com

Your action can help prevent financial fraud and protect others from falling victim to scams.

Impersonation scams are on the rise in the digital world, emphasising the need to exercise caution with personal and financial information.

Official Upstox credentials that we use for all communications: