How to Find a Motor Insurance Policy Number

5 min read | Updated on July 16, 2025, 15:01 IST

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Upstox is a leading Indian financial services company that offers online trading and investment services in stocks, commodities, currencies, mutual funds, and more. Founded in 2009 and headquartered in Mumbai, Upstox is backed by prominent investors including Ratan Tata, Tiger Global, and Kalaari Capital. It operates under RKSV Securities and is registered with SEBI, NSE, BSE, and other regulatory bodies, ensuring secure and compliant trading experiences.

It is very easy to forget critical details, such as phone numbers, Aadhaar details, PAN number, and insurance policy number, especially in the current digital environment. If you are in a stressful situation, such as trying to renew your motor insurance on the last date or need the details after an accident or during a traffic stop, forgetting the motor insurance policy number is quite possible.

If you have lost track of soft and hard copies of your motor insurance policy, there is still no need to panic, as there are various other ways through which you can find the details. Let us walk you through different ways through which you can find a motor insurance policy number without too many hassles

Offline Resources

You can easily find the motor insurance policy number and other details from offline sources. Here are a few common sources you can utilise:

Source	How to Find Policy Details
Policy Document	Check the hard copy of your policy. If lost, look for a soft copy in your email or WhatsApp (commonly sent to your phone number by digital insurers or insurance platforms like Upstox). Or if you have a physical copy, it is mentioned along with other details.
Insurance Agent	Contact your agent directly; they can retrieve and share your policy details.
Insurance Company Helpline	Contact the insurer’s customer care and provide your car or owner's details to obtain the policy information.
Branch Office of Insurance Company	Visit the insurer’s branch (if not digital-only), share your vehicle details, and they’ll help you access your policy info.

Online Sources

There are also online options available, which you can use to retrieve your policy number or other details. These are as follows:

Insurance Company’s Website or App

Log in with your credentials (policyholder name, registered phone number, vehicle registration number, etc.) to access your account. Once logged in, navigate to the policy details section. Your car insurance policy number will be displayed along with your policy information.

Parivahan Website or mParivahan App

You can use the government’s Parivahan Sewa portal to find your policy number by vehicle number. On the Parivahan website, enter your car’s registration number to pull up details of the vehicle’s insurance policy. This service displays the insurance status and policy number associated with your vehicle, allowing you to retrieve the information quickly. It is also accepted as documentary proof of insurance by traffic police around the country.

Upstox Website or App

You can use the Upstox website or app to access the insurance section and retrieve your policy details if you purchased the policy on the platform.

When Do You Need Your Motor Insurance Policy Number?

Here are the situations when you need your motor insurance policy number:

Situations	Reasons
Insurance Renewal	To fetch existing policy details, apply No Claim Bonus (NCB), and ensure smooth renewal, even when switching insurers
Accident or Claim	Required for filing a claim and for any police/FIR processes, especially in third-party liability cases
Routine Police Checks	Insurance documents or the policy number may be requested during routine or out-of-station traffic checks
Updating Policy Details	Whether it’s a change in address, mobile number, or vehicle details, your policy number is needed for verification
Change of Ownership	To verify the validity of a policy and transfer benefits, such as NCB, to a new policy, or for the buyer to confirm active coverage

Summing up

Losing or forgetting your motor insurance policy number is a possibility, especially in today's time, with an overwhelming amount of data and information to manage, available around the clock. However, this number is crucial for accessing almost all kinds of services related to your motor vehicle insurance. Always keep this number safe and remember it. But if you ever forget or misplace it, you can quickly use any of the above methods to find your insurance policy number and stay protected.

FAQs

How long is a motor insurance policy number?

A motor insurance policy number is typically between 9 and 13 characters and may include both letters and numbers.

Can I find my policy number online through the insurer’s app or website?

Yes, logging into your insurer’s official app or website and navigating to the policy section will display your policy number.

Is the policy number the same as the customer or account number?

Not always is the policy number unique to each policy, while a customer number may cover multiple policies with the same insurer.

What if I lose my insurance card? Can I still get the policy number?

Yes, you can call your insurer’s customer service or agent to retrieve your policy number even if you’ve lost your physical insurance card.

Do I need to carry my policy number during a traffic stop?

Yes, during a traffic stop, you may be asked to present your insurance details, including the policy number, either in physical or digital form.

About Author

Upstox Desk

Team of expert writers dedicated to providing insightful and comprehensive coverage on stock markets, economic trends, commodities, business developments, and personal finance. With a passion for delivering valuable information, the team strives to keep readers informed about the latest trends and developments in the financial world.