Written by Upstox Desk
6 min read | Updated on May 22, 2025, 12:17 IST
Understanding Your Family’s Medical Needs
Building A Comprehensive Coverage
Coverage and Benefits
Sum Insured
Network Hospitals and Cashless Facility
Claim Process and Insurer Reputation
Conclusion
FAQs
Upstox is a leading Indian financial services company that offers online trading and investment services in stocks, commodities, currencies, mutual funds, and more. Founded in 2009 and headquartered in Mumbai, Upstox is backed by prominent investors including Ratan Tata, Tiger Global, and Kalaari Capital. It operates under RKSV Securities and is registered with SEBI, NSE, BSE, and other regulatory bodies, ensuring secure and compliant trading experiences.
Aman and Nikhil, though brothers, were in different stages of life. Nikhil, the younger, had always been carefree, but he was trying to become more responsible after recently getting married and having his first child. While talking about adulting one day, Aman said, “I’ve finally grown up. We’ve gone from buying family pack ice cream to buying family health insurance.” Nikhil chuckled and replied, “Why are you buying one? Doesn’t our workplace insurance cover everything for your family?” Aman nodded but added, “It’s not enough. The coverage has limits, and it ends if I leave my job. I need something more comprehensive.”
Impressed by his brother’s decision to plan, Nikhil followed suit and got a health insurance policy for his family, too. However, when he tried to copy Aman’s plan, Aman laughed and said, “We may be brothers, but our families are different. My kids are older, and my wife works, while you’ve got a newborn, and your wife is staying home. Your needs are different.” Nikhil paused, thought for a moment, and agreed. “Okay, you’re right. I’ll figure it out with my plan.”
There is no cookie-cutter approach when choosing a health insurance plan for your family. Every family is different. It means that different families have different needs. So, how can the same policy fulfil the needs of all families? Considering this, several insurance companies provide health insurance policies with flexible terms and conditions. Your company will give you a custom insurance policy depending on your needs and requirements. However, to be able to demand a custom policy, you need to know your family’s needs and what terms and conditions can meet those.
The first step in getting a medical insurance policy for you and your family is understanding your family’s medical needs. There are several factors that you must consider while doing so. Generally, these factors include how many members are there in your family, what age category the family members fall in, whether any family member has a health condition, and if so, whether it is major or minor, whether such health condition is transferable to the younger generations through genes, is there any medical history to be considered. Evaluate such factors to ensure the policy covers potential treatments, maternity, or chronic illness care.
Once you have thoroughly evaluated your family’s medical needs, it is time to start building a comprehensive health insurance policy for your family. While it can mean different things for different families, depending upon your medical situation and needs, generally, keeping in mind the following helps:
You must first consider the coverage and benefits you will get. While often used interchangeably, coverage and benefits are not the same thing. Coverage in a health insurance policy is the range of medical services, treatments, and expenses the insurance company agrees to pay for or cover. The coverage can be either partial or full.
On the other hand, Benefits in a health insurance policy are the specific advantages or features that make the policy valuable to the insured. These go beyond just covering medical expenses—they offer added convenience, financial protection, and peace of mind.
To ensure that you and your family stay completely safe and protected, choose a plan that includes hospitalisation, day-care procedures, pre and post-hospitalisation, maternity benefits, and newborn coverage without hidden sub-limits.
Another crucial factor to consider is the sum assured. It is the maximum amount your insurer will pay for medical expenses in a policy year. It’s like the coverage limit. So, for instance, If your policy has a sum insured of ₹5 lakhs, the insurance company will pay medical bills up to ₹5 lakhs in that year. Anything beyond that, you’ll have to pay out of pocket. To avoid that you are not left financially strangled when in need despite having a health insurance policy, have a policy with an adequate sum insured to cover all family members, especially in cities with high medical costs.
Knowing which hospitals are included in the policy and whether there are any cashless facilities there is crucial. Not all hospitals are included under the policy, and there is no time to research which hospitals are not. Then, there are issues like whether the hospitals are covered well enough or located at a reasonable distance. If they are close enough and have good facilities but do not have a cashless facility and expect you to pay upfront so that you can later get reimbursed from the insurance company, they will not be a lot of help. So, while getting a policy, ensure the insurer has a wide hospital network with cashless treatment options, especially in your local area, for hassle-free hospitalisation.
While checking policy-related terms and conditions is vital, looking into the insurance company is also important. Claim settlement ratio (CSR) Before purchasing a policy, it is necessary to check the insurer’s claim settlement ratio (CSR), customer reviews, and how smoothly claims are processed to avoid future inconvenience.
Choosing a health insurance plan for your family isn’t one-size-fits-all. Each family has unique needs, so a single policy can’t work for everyone. Insurance companies now offer customisable policies based on your specific requirements to address these versatile needs. To get the right coverage, start by assessing your family’s medical needs and consider the number of members, age groups, existing health conditions, genetic risks, and past medical history. It helps ensure your plan covers essentials like chronic illness, maternity, or specialized treatments.
Many insurers allow adding in-laws to a family floater plan, but it may increase premiums depending on their age and health history. However, it is always better to confirm with your insurer.
It’s best to review your health insurance plan annually or whenever there’s a major life event, like a new child, job change, or medical condition diagnosis.
Some policies now include mental health coverage, but not all do. It’s important to check if outpatient counselling or psychiatric hospitalisation is covered under your policy.
If the policy has a floater model, most insurers allow family members to continue coverage by nominating a new primary insured and paying future premiums.
Individual plans cover one person, while family floater plans cover the entire family under a single sum insured, making them cost-effective for families with younger, healthier members.
About Author
Upstox Desk
Upstox Desk
Team of expert writers dedicated to providing insightful and comprehensive coverage on stock markets, economic trends, commodities, business developments, and personal finance. With a passion for delivering valuable information, the team strives to keep readers informed about the latest trends and developments in the financial world.
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