ICICI Lombard General Insurance

ICICI Lombard General Insurance

ICICI Lombard offers comprehensive plans for protecting your vehicle, including swift claim settlements, 24/7 roadside assistance, and coverage tailored to every ride.

Top rated plan

from 5 Insurance plans

Claim settlement ratio
High
Solvency ratio
High
Cashless garage
1k+
Claim settlement process
Easy
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Claim process
About
Type of Motor Insurance
What Impacts Your Motor Insurance Premium?
How to File a Motor Insurance Claim?
FAQs

Features

Copayment

Only repairs
100%
Painting
50%

Inclusion

Third party injury

Third party injury

Covers any injury/death caused due to accidents outside the vehicle

Third party property

Third party property

Covers any damage/loss to third party property

Own damage

Own damage

Covers repair/replacement costs of your vehicle damaged in an accident

Claim process

Step 1

STEP 1

Request a claim to insurer

Learn more
Step 2

STEP 2

Submit required documents

View documents
Step 3

STEP 3

Insurer contacts immediately

Learn more

About

Founded in 2001, ICICI Lombard General Insurance Company Limited is a joint venture between ICICI Bank Limited and Fairfax Financial Holdings Limited. As one of the leading private sector general insurance companies in India, ICICI Lombard offers a comprehensive range of insurance products, including motor, health, travel, home, and weather insurance. The company is headquartered in Mumbai, and its CEO is Mr. Bhargav Dasgupta. ICICI Lombard is known for its customer-centric approach, innovative insurance solutions, and robust digital platform, making it a prominent player in the Indian insurance market.

The fine print

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Motor Insurance

Having a motor insurance policy is not only mandatory in India, but it is also essential to protect you from financial troubles in the event of accidents, theft, natural disasters, or third-party liabilities involving your car or two-wheeler. Your policy provides a safety net that covers repair costs, medical expenses, and legal liabilities, depending on the type of coverage you choose. By paying an annual premium, you get coverage against rising vehicle costs and unpredictable traffic conditions. With so many customization options available, you simply need to choose the plan that suits your requirements.

Features of Motor Insurance

Compliance

Having at least third-party liability insurance is mandatory as per the Motor Vehicles Act.

Cashless Repairs

A large network of workshops offers cashless repairs at the time of need.

Third Party Liability Cover

Protects you against claims from third parties for injury, death, or property damage caused by your vehicle

Personal Accident Cover

Offers compensation in case of accidental death or permanent disability of the owner-driver.

Add-ons

You can enhance the value of the policy by choosing different add-ons, such as zero-dep and engine protection.

Customization and Flexibility

From payment options to policy features, you get the freedom to choose.

Categories of Motor Insurance

Car Insurance

Car Insurance

Car insurance offers financial protection for private four-wheelers against accidents, theft, natural disasters, and third-party liabilities. It is mandatory to have at least third-party cover, while comprehensive plans provide wider coverage, including own damage and options to enhance the insurance coverage through add-ons.

Two-Wheeler Insurance

Two-Wheeler Insurance

Two-wheeler insurance safeguards bikes and scooters from road mishaps, theft, and damage due to man-made or natural causes. It also ensures legal compliance and offers personal accident cover for the rider.

Commercial Vehicle Insurance

Commercial Vehicle Insurance

Commercial vehicle insurance is specifically designed for vehicles used in the transportation of goods, passenger carriage, or other business operations. It covers damages and third-party liabilities, helping businesses manage operational risks.

Type of Motor Insurance

As described before, having a valid and active motor insurance policy is mandatory in India. However, there is a legal compulsion to have a third-party damage protection policy. There are other kinds of policies that you can choose to enhance the protection of yourself, vehicle and other parties involved
Coverage Details

Covers third-party injury, death, or property damage involving your vehicle

Who Should Opt

All vehicle owners (legally mandatory)

Inclusions
  • Third-party bodily injury
  • Third-party property damage and legal expenses
Exclusions
  • Own vehicle damage
  • Personal accident cover

Reasons to Buy Insurance

Legal Requirement

Third-party motor insurance is mandatory under Indian law to drive any vehicle on public roads.

Financial Protection

Shields you from hefty expenses arising from accidents, theft, or natural disasters.

Covers Third-Party Liabilities

Protects you from legal and financial liabilities if your vehicle causes harm to another person or their property.

Own Vehicle Protection

Comprehensive and own-damage policies cover repairs or replacement costs for your own vehicle.

Peace of Mind

Knowing you're covered helps reduce stress while driving, especially in high-risk or uncertain conditions.

Add-On Customization

Add-ons like zero depreciation or roadside assistance let you tailor your policy to suit your specific needs.

Things to Consider While Buying Motor Insurance

Coverage Type Needed:

Determine whether you require only third-party coverage or a comprehensive policy with own damage protection.

Insured Declared Value (IDV):

Choose an appropriate IDV to balance premium cost and claim amount in case of total loss or theft.

Add-On Requirements:

Consider useful add-ons such as zero depreciation, engine protection, or roadside assistance, based on your driving habits and location.

Claim Settlement Process:

Check the insurer’s customer support, digital process, and turnaround time for a hassle-free experience during emergencies.

What Impacts Your Motor Insurance Premium?

Motor insurance premiums depend on various factors, including vehicle type, age, location, coverage, claim history, and optional add-ons. Higher risks or broader coverage usually result in a higher premium amount.

Vehicle Type

Premiums tend to be higher for luxury or performance vehicles.

Vehicle Age

Older vehicles generally have lower IDV and premiums.

Engine Capacity & Fuel Type

Premiums increase with higher CC or diesel variants.

How to Buy Motor Insurance

1

Visit the Upstox Website or App

Visit the Upstox website or app and enter your details.

Visit the Upstox Website or App
2

Enter Vehicle Details

Provide your vehicle's registration number, model, and other details.

Enter Vehicle Details
3

Select Coverage Type

Choose between third-party, own-damage, or comprehensive coverage.

Select Coverage Type
4

Compare Policies and Add-Ons

Evaluate available plans and select necessary add-ons like zero depreciation or roadside assistance.

Compare Policies and Add-Ons
5

Fill Out Personal Information

Enter your name, contact details, and nominee information.

Fill Out Personal Information
6

Review and Make Payment

Carefully review the policy terms, conditions, and exclusions. Proceed with the payment.

Review and Make Payment
7

Receive Policy Documents

After successful payment, the policy documents will be sent to you digitally for easy access.

Receive Policy Documents

How to File a Motor Insurance Claim?

You can file a claim in two primary ways: 1) Cashless Claim: At a network garage, where the insurer pays the garage directly 2) Reimbursement Claim: You pay for the repairs, and the insurer reimburses later

1

Inform the Insurer Immediately

Notify your insurance provider as soon as the incident occurs; most insurers have a 24/7 helpline or app for instant reporting.

2

Document the Incident

Take photos or videos of the damage, note down the details, and file an FIR if required (especially in cases of theft or third-party injury).

3

Submit Required Documents

Fill out the claim form and submit it along with the following documents: RC, driving license, policy copy, and repair estimates.

4

Inspection and Claim Settlement

The insurer will assess the damage, approve the repairs, and either reimburse the claimant or settle directly with the garage if it’s a cashless policy.

faq-logo

FAQs

Is motor insurance mandatory in India?

Plus

Yes, at least third-party motor insurance is legally required to drive any vehicle on Indian roads.

What is the difference between third-party and comprehensive insurance?

Plus

Third-party insurance covers damage to others, while comprehensive insurance also protects your own vehicle against theft, damage, and disasters.

Can I customize my motor insurance policy?

Plus

Yes, you can customize it with add-ons like zero depreciation, engine protection, roadside assistance, and more.

What is IDV in motor insurance?

Plus

IDV (Insured Declared Value) is the maximum amount you can claim if your vehicle is stolen or declared a total loss.

Do I need both third-party and own damage insurance?

Plus

Yes, if you want full coverage. Own damage covers your vehicle, while third-party is legally required for liabilities.

How is the motor insurance premium calculated?

Plus

Premium is based on vehicle type, age, location, coverage chosen, IDV, driving history, and selected add-ons.

How do I file a motor insurance claim?

Plus

Inform the insurer, document the damage, submit required documents, and let the insurer handle inspection and settlement.

What are the exclusions in motor insurance?

Plus

Common exclusions include regular wear and tear, drunk driving, driving without a license, and deliberate damage.

Can I transfer my No Claim Bonus (NCB) to a new vehicle?

Plus

Yes, NCB is transferable to your new vehicle if you switch insurers or buy a new policy in your name.

What documents are needed for a claim?

Plus

You’ll need your insurance policy, registration certificate (RC), driver’s license, claim form, and repair estimates.

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