Written by Pradnya Surana
Published on June 12, 2026 | 8 min read
Key Takeaways
If you want to invest in mutual funds, you need to complete KYC (Know Your Customer) first. This is a one-time process that verifies your identity and address, and gets recorded in CKYC (Central KYC Records Registry), a central database used by all Securities and Exchange Board of India (SEBI)-registered intermediaries. When you open a Demat and trading account, chances are chances are that your KYC is completed as part of the account-opening process. That's why buying mutual funds through your broker's platform is seamless.
However, if you choose to invest directly with a mutual fund house or through your bank, you may be asked to complete a separate KYC process if your KYC is not already registered. The mAadhaar app, run by Unique Identification Authority of India (UIDAI), can make this process faster and paperless. Let’s understand how it works.
Also Read - What is CKYC?
mAadhaar is the official mobile app from UIDAI (Unique Identification Authority of India). It stores your Aadhaar details digitally on your phone. You can use it to share your identity and address proof without carrying a physical Aadhaar card.
Most mutual fund platforms(like Upstox) and registrars (like CAMS or KFintech) accept Aadhaar as a valid document for both identity proof and address proof. This means one document can cover two requirements.
Aadhaar also supports a faster, digital KYC process. Instead of uploading scanned copies of your PAN card, address proof, and photo separately, Aadhaar-based verification can speed things up significantly. When you complete KYC this way, your details are sent to CKYC and stored under a unique CKYC number linked to your PAN.
Step 1) Download and Set Up mAadhaar
Download the mAadhaar app from the Play Store or App Store. Register using your Aadhaar number and the mobile number linked to it. You will receive an OTP to verify your identity and access the app.
Step 2) Generate Your Aadhaar Offline e-KYC
In the app, select the Aadhaar Offline e-KYC option. This generates an XML file containing your Aadhaar details, along with a share code created by you. This XML file is protected by password. The file contains details such as your name, address, date of birth, gender and photograph. Your full Aadhaar number is not shared.
Step 3) Use It During Mutual Fund Account Opening
While opening a mutual fund account online, look for an option such as "Aadhaar Offline KYC" or "Upload Aadhaar XML." Upload the XML file generated through mAadhaar and enter the share code when prompted. The intermediary will use the information to verify your identity and address as part of the KYC process.
Step 4) Complete Any Additional Verification
Depending on the platform and regulatory requirements, you may also need to complete PAN verification, video-based customer identification (V-CIP), a selfie check, or other verification steps before your KYC is approved.
Also Read - Your Childs Mutual Fund Has Changed
All three are part of a connected digital process. mAadhaar gives you a digital, verified copy of your identity and address details
CKYC is the central record that stores your KYC details once, using your PAN as the reference point
Mutual fund platforms check CKYC using your PAN before asking you to submit fresh documents
So when you use mAadhaar offline e-KYC on a mutual fund platform, you are not creating a separate ‘mAadhaar KYC’. You are using Aadhaar as the document to either create your CKYC record for the first time, or to verify it if one already exists.
There is more than one way to complete a mutual fund KYC. Here is how mAadhaar's offline e-KYC done
PAN-based KYC (manual upload) - You scan and upload your PAN card, a separate address proof and a photo. This takes longer and needs multiple documents. mAadhaar offline e-KYC replaces this with a single file.
Video KYC (V-CIP) - This involves a live video call where an agent verifies your identity in real time, along with a photo of your PAN and a liveness check. It is thorough but takes more time and needs to be scheduled or done during specific hours. mAadhaar e-KYC is instant and does not need a live agent.
Aadhaar-based OTP KYC - Some platforms allow KYC using just an Aadhaar OTP, without generating an offline file. This is simpler but depends on whether the platform currently supports it. mAadhaar's offline method works even where OTP-based KYC is not available, since you generate the file yourself.
In short, mAadhaar offline e-KYC is usually the fastest and least dependent on external steps, since everything happens on your phone before you even start your mutual fund application.
After your KYC details reach CKYC, your record will show one of these statuses. It helps to know what each one means.
KYC Validated - Your CKYC record is fully verified and accepted across all SEBI-registered intermediaries. You can invest with any mutual fund or platform without redoing KYC.
KYC Registered - Your details are recorded in CKYC, but not yet fully validated. Some platforms may ask for additional verification before you can invest.
KYC On Hold - There is a mismatch or missing detail, often between your Aadhaar information and the details you entered (such as a name spelling difference or address mismatch). You will need to resubmit or correct the details.
KYC Rejected - The submitted documents or details did not meet the requirements. This is less common with Aadhaar-based KYC but can happen due to poor quality scans or expired offline e-KYC files.
You can check your CKYC status anytime using your PAN number on the CKYC website (ckycindia.in) or through your mutual fund platform.
"Aadhaar XML file expired" error - Offline e-KYC files are valid for a limited time. If you generated the file earlier, create a new one in mAadhaar and try again.
Share code does not match - Check the 4-digit code you entered. It is case-sensitive and must match exactly what you set while generating the file in mAadhaar.
Name or address mismatch - If your Aadhaar details (especially address) are outdated, this can cause your CKYC record to go on hold. Update your Aadhaar details first, then regenerate the offline e-KYC file.
Mobile number not linked to Aadhaar - mAadhaar needs OTP verification through your Aadhaar-linked mobile number. If your number has changed, update it with UIDAI before using the app.
PAN and Aadhaar not linked - Many platforms check whether your PAN and Aadhaar are linked as part of KYC. If they are not linked, you may need to complete this on the Income Tax e-filing website before proceeding.
mAadhaar's offline e-KYC can complete the identity and address verification step. This data feeds into your CKYC record, which is what mutual fund platforms actually check.
Yes. CKYC records are linked to your PAN, and PAN is required alongside Aadhaar for mutual fund investments.
mAadhaar is an app that gives you a digital, verified copy of your Aadhaar details. CKYC is the central database where your KYC information is stored and checked by all SEBI-registered intermediaries.
You can check it using your PAN number on the CKYC website (ckycindia.in) or through your mutual fund platform.
Common reasons include an expired Aadhaar XML file, an incorrect share code, or a mismatch between your Aadhaar details and the information entered on the platform.
It usually means there is a mismatch in your details, such as an outdated address on Aadhaar. You will need to update your Aadhaar information and resubmit.
About Author
Pradnya Surana
Sub-Editor
is an engineering and management graduate with 12 years of experience in India’s leading banks. With a natural flair for writing and a passion for all things finance, she reinvented herself as a financial writer. Her work reflects her ability to view the industry from both sides of the table, the financial service provider and the consumer. Experience in fast paced consumer facing roles adds depth, clarity and relevance to her writing.
Read more from PradnyaUpstox is a leading Indian financial services company that offers online trading and investment services in stocks, commodities, currencies, mutual funds, and more. Founded in 2009 and headquartered in Mumbai, Upstox is backed by prominent investors including Ratan Tata, Tiger Global, and Kalaari Capital. It operates under RKSV Securities and is registered with SEBI, NSE, BSE, and other regulatory bodies, ensuring secure and compliant trading experiences.
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