Have an account in Punjab National Bank you haven't used in 3 years? Here's what you need to do

Punjab National Bank (PNB) has issued a public notice asking customers with certain inactive accounts to get them reactivated by November 10, 2026.

The notice applies to accounts that have had no customer-initiated transactions or operations for more than three years as of September 30, 2026, and have a zero balance.

The bank said it had identified accounts meeting these conditions and decided to close them to prevent misuse and reduce associated risks.

Which PNB accounts could be closed?

The notice specifically covers accounts that meet both of the following conditions:

There have been no customer-initiated transactions or operations for more than three years as of September 30, 2026.

The account has no balance, or a zero balance. This means the notice does not state that every inactive PNB account will be closed. Customers should check whether their accounts meet both conditions and contact their branch if they are unsure.

What should PNB account holders do?

Customers whose accounts fall under the specified category have been asked to reactivate them by submitting the required KYC documents at their respective PNB branches.

The deadline for completing the process is November 10, 2026. Account holders should contact their branch to confirm the documents required and complete the reactivation process before the deadline.

Customers seeking clarification or assistance can visit their nearest PNB branch or call the bank's toll-free numbers:

• 1800-1800

• 1800-2021

PNB has advised affected account holders to act within the specified timeline to avoid closure of their accounts and ensure continued access to banking services.