Infosys joins hands with Sentara to drive next phase of healthcare innovation: All you need to know

Infosys shares are expected to be on investors' radar on Thursday, June 25, as the IT services major has announced its strategic collaboration with Sentara, a leading not-for-profit healthcare organisation.

The partnership seeks to build a scalable AI-driven foundation to boost efficiency, empower clinicians and staff, and enhance patient and member experiences.

As part of its AI-first approach, Infosys is leveraging Infosys Topaz Fabric, a purpose-built agentic services suite, which unifies infrastructure, models, data, applications, and workflows into a composable, agent-ready ecosystem, spanning AI strategy and road-mapping, the company said.

"The framework will allow Sentara to reference architectures, AI-first SDLC modernization, and govern scaling to embed AI across core hospital and enterprise workflows. This vision includes aligning AI initiatives to real-world healthcare priorities spanning care management, employee productivity, and digital front-office experiences," Infosys said in its press release.

Key details

Infosys, in its press release, said that the collaboration emphasises responsible AI design, enterprise guardrails, and operational readiness, enabling AI to move from experimentation to production across healthcare systems. This approach will enable Sentara to prioritise high-value use cases, scale successful pilots, and evolve AI capabilities across business operations and IT in line with the organisation’s strategic goals and regulatory considerations.

"By embedding AI within day-to-day workflows, the initiative aims to help Sentara operate with greater speed, consistency, and resilience while maintaining a strong focus on patient and caregiver experience. The collaboration focuses on building trust in AI, enabling responsible adoption and delivering measurable value across clinical, operational, and digital domains," Infosys said.

What the top officials said

“As we continue to advance our digital strategy, working with Infosys enables us to take a thoughtful and scalable approach to AI adoption across the enterprise. This collaboration helps ensure AI is deployed in ways that genuinely improve how our hospital teams work, supporting efficiency, care delivery, and the communities we serve while remaining secure, compliant, and patient-centered," Fowler added.

“Healthcare organisations are at a pivotal moment where AI can meaningfully enhance clinical and operational outcomes when it is adopted responsibly and at scale. Our collaboration with Sentara is focused on unlocking AI value by building a strong enterprise AI foundation spanning architecture, governance, and AI-first delivery models so that innovation is operationalized across hospital systems and translates into real efficiency gains for clinicians, staff, and patients.”

About Sentara Health

Sentara Health is a not-for-profit healthcare system based in the United States. The organisation operates across the Mid-Atlantic and Southeastern regions, employing around 34,000 people. Its network includes 12 hospitals in Virginia and northeastern North Carolina, along with a range of healthcare and insurance services. Sentara is among the largest integrated not-for-profit health systems in the US, with a history spanning more than 135 years.