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  1. ITR Filing 2025: NRIs facing Aadhaar-linked mobile number issues. Income tax department advises what to do

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ITR Filing 2025: NRIs facing Aadhaar-linked mobile number issues. Income tax department advises what to do

sangeeta-ojha.webp

3 min read | Updated on September 02, 2025, 11:49 IST

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SUMMARY

For NRIs dealing with Aadhaar-linked mobile number issues, the Income Tax Department has provided an alternate method of registration through email

ITR filing NRIs facing Aadhaar-linked mobile number issues

It is crucial for NRIs to keep details of all income sources, both Indian and foreign, organised. | Image: Shutterstock

Many non-resident Indians (NRIs) are facing difficulties while trying to register on the Income Tax Department e-filing online portal.

Vignesh N, an NRI living abroad, recently shared his struggle to do so tagging the tag department, and the Finance Ministry. What was the issue?

His Aadhaar-linked mobile number was inactive, and since he was overseas, he cannot update it to receive the OTP required for registration. This has prevented him from filing his Income Tax Return (ITR).

In response, Income Tax India advised Vignesh to email them his PAN, mobile number, and scanned documents like his passport and employment letter.

For NRIs dealing with this issue, the Income Tax Department has provided an alternate method of registration through email by sending necessary documents to efilingwebmanager@incometax.gov.in
"For any issues related to registration on the e-filing portal or for updating contact/bank details in the case of Non-Resident Indian (NRIs) or taxpayers outside India, the taxpayer may write to us with their details (PAN, mobile number) and scanned copies of relevant documents (passport/immigration stamps/employment letter etc., as applicable) at efilingwebmanager@incometax.gov.in," the tax department posted on social media platform X.
Who is an NRI for tax purposes?

Under Section 6 of the Income Tax Act, an NRI is a person who:

⦁ were in India for less than 182 days during the relevant financial year, or

⦁ were in India for less than 60 days during the year and less than 365 days in the last 4 years.

Steps to help NRIs avoid penalties and clear confusion around income tax compliance

Before anything else, NRIs should ascertain their residential status, as defined under the Income Tax Act, according to the number of days stayed in India. It is crucial to keep details of all income sources, both Indian and foreign, organised.

"Digital filing platforms meant for NRIs should be utilised for easy submission and error-free filing. Engaging with tax advisors who deal with NRI taxation assists in compliance with ever-evolving laws and tax planning," said Siddharth Maurya, Founder & Managing Director, Vibhavangal Anukulakara Pvt. Ltd.

Which ITR form should NRIs file?

Filing the correct ITR form (generally ITR-2 or ITR-3) in a timely manner, along with relevant documents like Form 16A, leads to trouble-free processing and refunds.

These steps help NRIs to avoid penalties, to reduce the confusion experienced in making tax compliant decisions.

Do NRIs have to pay tax?

"Non-Resident Indians (NRIs) are subject to Indian income tax laws but with specific provisions and exemptions tailored to their unique status. While most NRI incomes, like rent, dividends, and interest, are taxable in India, certain capital gains can be completely exempt from tax if strategic reinvestments are made.

Section 115F read with Section 115C of the Income Tax Act offers NRIs a golden opportunity to pay zero tax on long-term capital gains from foreign exchange assets," CA Kanan Bahl had explained in an earlier article..

The extended deadline to file income tax returns is just 13 days away. Taxpayers should not wait for last moment, or any further extension, and file their return today only without any further delay.

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About The Author

sangeeta-ojha.webp
Sangeeta Ojha is a business and finance journalist with over 18 years of experience across leading media platforms, including Mint and India Today. Passionate about personal finance, she has built a reputation for covering a wide range of PF topics—from income tax and mutual funds to insurance, savings, and investing.