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  5. SBI's simplified deceased claim settlement process for bank deposits, lockers: All you need to know

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SBI's simplified deceased claim settlement process for bank deposits, lockers: All you need to know

Upstox
By Upstox News Desk

2 min read | Updated on March 13, 2026, 14:28 IST

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SUMMARY

SBI has introduced simplified procedures to make claim settlement easier, particularly when the nomination is not registered. The revised guidelines aim to provide a uniform framework, simplify documentation, and reduce difficulties faced by nominees, survivors, and legal heirs.

SBI death claim settlement process

SBI has introduced simplified procedures to make claim settlement easier, particularly when the nomination is not registered. | Image: Shutterstock

State Bank of India (SBI) has updated its procedure for settling claims related to the deposits, safe deposit lockers, and safe custody articles of deceased customers, effective 16th December 2025. The revised guidelines aim to provide a uniform framework, simplify documentation, and reduce difficulties faced by nominees, survivors, and legal heirs.
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How to lodge a deceased claim with SBI

Bank deposits: Claimants can submit the deceased claim at any SBI branch of their choice and will receive an acknowledgement.

**Safe deposit lockers: **Claims must be submitted at the SBI branch where the locker was originally hired.

Mode of submission

Claims can be filed either by visiting the branch or through the online SBI portal.

Simplified procedure introduced by SBI

SBI has introduced simplified procedures to make claim settlement easier, particularly when the nomination is not registered:
Bank deposits: Settlement of deceased accounts up to ₹15 lakh can be done without requiring a surety.
Safe deposit lockers: Settlement of deceased locker claims can also be completed without surety under the simplified procedure.

This ensures faster processing for smaller claims, reducing delays for families.

Documents required for SBI deceased claim settlement
Bank Deposits

When the nomination is available

  • Application Form: Annex I-A

  • Death Certificate of the deceased

  • KYC Documents of the claimant

When the nomination is not available

  • For claims up to ₹15 lakh:

  • Application Form (Annex I-B)

  • Death certificate

  • KYC documents

  • Annex I-C

  • Annex I-D

  • Legal heir certificate

For claims above ₹15 lakh:

All of the above, plus surety form (Annex I-C)

2. Safe deposit lockers and safe custody articles

When nomination is available:

  • Application Form (Annex I-A)

  • Death certificate

  • KYC documents

  • Annex I-F

When nomination is not available:

  • Application form (Annex I-B)

  • Death certificate

  • KYC documents

  • Annex I-C

  • Annex I-D

  • Legal heir certificate

In case of disputes:

If there is any disagreement among claimants or legal heirs, SBI may require a Succession Certificate, Probate of Will, Letter of Administration, or Court Order/Decree, in addition to the standard claim documents.

These updated SBI procedures ensure that claims for deposits, lockers, and safe custody articles are handled efficiently and transparently, reducing the burden on surviving family members.

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About The Author

Upstox
Upstox News Desk is a team of journalists who passionately cover stock markets, economy, commodities, latest business trends, and personal finance.

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