Reliance Retail Q1 results: RIL vertical’s profit declines 14% YoY, customer base grows to 396 million

In the corresponding period of the previous fiscal year, the company had logged a profit of ₹3,271 crore, according to a regulatory filing.

However, the Isha Ambani-led firm’s revenue from operations jumped 8.2% YoY to ₹79,745 crore during the quarter under review, compared to ₹73,720 crore in the first quarter of the 2025-26 fiscal year (Q1 FY26).

At an operational level, its EBITDA (earnings before interest, tax, depreciation and amortisation), also known as operating profit, stood at ₹6,309 crore in the June quarter of FY27, marking a 1.1% YoY drop from ₹6,381 crore in the year-ago quarter.

Its EBITDA margin contracted by 80 basis points (bps) YoY to 7.9% for the reporting quarter, as against 8.7% in Q1 of FY26. However, the margin remained stable sequentially.

The margin moderating by 80 bps reflected its investment in digital commerce, it said.

The company’s registered customer base soared 10.6% YoY to 396 million during the April-June quarter of FY27, compared with 358 million in the same period of FY26.

Total transactions recorded stood at 568 million during the reporting quarter, up 46% YoY, reflecting strong and growing customer engagement.

During the quarter, Reliance Retail Ventures Ltd (RRVL) opened 252 stores, taking the total store count to 20,169 and area to 78.4 million sq.ft.

Segment-wise performance

It witnessed broad-based growth across categories led by AC, Laptops, Mobiles, and Small Appliances, with ResQ delivering revenue growth of 27% YoY.

Digital commerce contributed 27.3% YoY, up 490 bps to Apparel & Footwear revenues, it said.

Furthermore, Ajio Rush demonstrated consistent growth since its launch with 136% QoQ order growth, while Shein continued its growth momentum with more than 30 million app installs. Ajio Luxe expanded to over 1,000 brands.

Its business-to-business (B2B) business delivered steady growth led by higher average basket value (ABV), up over 15% YoY, and transactions.

Additionally, it saw its omni-channel customers spending 2.7x more than customers who only shopped offline.

The grocery digital commerce average daily orders were up 116% YoY, with digital channel share contributing 13.4% (+160 bps YoY) of the grocery business to client (B2C) revenue. Its active seller base increased by 26% YoY.

What Isha Ambani said

Commenting on the earnings, Isha M. Ambani, Executive Director, Reliance Retail Ventures Limited, said: “Reliance Retail delivered resilient performance in Q1 FY27, with growth across the key consumption baskets.”

She added that the company’s continued investment in digital commerce underscored the transformative power of its digital platforms.

“Our expanding customer base, widest store network, and growing omni-channel capabilities position us well to continue fulfilling every need, every dream, for every Indian, every day,” Ambani further stated.

Here’s what Mukesh Ambani said about Reliance Retail

“Reliance Retail delivered resilient growth this quarter, with steady performance across all consumption formats and channels,” Mukesh D. Ambani, Chairman and Managing Director, Reliance Industries (RIL), said.

He further stated that Reliance’s omni-channel presence has continued to serve millions of Indian consumers, adding that he is “confident that it is well placed to benefit from India’s long-term consumption growth”.

RIl has a total market capitalisation of ₹17.98 lakh crore as of July 17, 2026, according to data on the NSE.