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  1. EPFO 3.0 implementation: TCS, Infosys, Wipro shortlisted; top updates to know in run-up to launch

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EPFO 3.0 implementation: TCS, Infosys, Wipro shortlisted; top updates to know in run-up to launch

Upstox

2 min read | Updated on August 13, 2025, 11:47 IST

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SUMMARY

Indian IT majors TCS, Wipro and Infosys have been selected by the Employees' Provident Fund Organisation (EPFO) for the implementation of EPFO 3.0. The updated version of EPFO will make claim processing more efficient through seamless digital services.

EPFO 3.0 implementation, EPFO 3.0 launch updates

EPFO 3.0 will allow users to access an advanced IT platform offering seamless and simplified services.

The Employees' Provident Fund Organisation (EPFO) has shortlisted three Indian IT majors, TCS, Infosys and Wipro, for participation in the next stage of the selection process for implementation, operation and maintenance of the EPFO 3.0 platform.

The EPFO on June 16 published an Expression of Interest (EOI) for the selection of a company that can implement and maintain its IT platform for the management of various Social Security Schemes.

“With reference to the Expression of Interest (EOI) published by EPFO on 16.06.2025, the Evaluation Committee constituted for the purpose has examined all submissions against the pre-qualification criteria specified in the EOI document,” the EPFO said in a circular dated August 12, 2025.  

The Evaluation Committee constituted for this purpose examined all submissions against the eligibility criteria mentioned in the EOI and shortlisted three tech giants in the country for the next stage of the process. These companies are TCS, Wipro and Infosys.

“Based on this evaluation, the following agencies have qualified as per the pre-qualification requirements and are hereby shortlisted for participation in the next stage of the procurement process: Infosys Limited, TCS Limited and Wipro Limited,” the circular said. 

“Shortlisting is an administrative step in the procurement process and does not confer any legal or contractual rights,” it added. 

EPFO 3.0

The updated version of the EPFO will allow users to access an advanced IT platform offering seamless and simplified services. Here are some platform changes expected under EPFO 3.0:

Efficient processing: The PF body has made claim processing quicker for its members by introducing auto-claim settlement, which will settle claims automatically without manual intervention. Overall, EPFO services have been made more efficient under the updated system. 
ATM withdrawals: Under EPFO 3.0, beneficiaries may be able to withdraw funds through ATMs once their claims are settled, just like bank withdrawals.
Digital services: EPFO members will be able to access several digital services, including online account detail corrections. Subscriber details will be open for digital correction, streamlining the process.
OTP-based authentication: Beneficiaries will also be able to update account details through OTP-based verification, removing the need for lengthy and time-consuming forms.

There will be many other reforms under the EPFO 3.0, including the Centralised Pension Payment System, enabling EPS 1995 pensioners to access their funds from any bank across the country and an enhanced grievance redressal mechanism resulting in quicker resolution of member concerns. 

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