FASTag KYC deadline is March 31, 2024: Step-by-step guide to update online

The National Highways Authority of India (NHAI) deadline for updating FASTag know your customer (KYC) is March 31, 2024. After the deadline, FASTags with incomplete KYC will be deactivated or blacklisted, regardless of the account balance.

As per the Reserve Bank of India (RBI) rules, NHAI has asked FASTag users to stick with 'One Vehicle, One FASTag' and discontinue all the earlier issued FASTags through their respective banks. Only the latest FASTag will remain active, and tags issued earlier will be deactivated.

NHAI said that the 'One Vehicle, One FASTag' is the result of reports regarding multiple FASTags being issued for a particular vehicle without the KYC.

"Apart from this, FASTags are sometimes deliberately not fixed on the vehicle's windscreen, resulting in unnecessary delays at the toll plazas and causing inconvenience to fellow National Highway users," the government agency said.

If the FASTag KYC update is pending, users will get a notification via email, SMS or through their issuing bank.

How to update the FASTag issued by NHAI?

• Visit the FASTag website https://fastag.ihmcl.com
• Login using your mobile number and OTP
• On the My Profile section, click on the KYC tab

How to update FASTag issued by different banks?

• Visit https://www.netc.org.in/request-for-netc-fastag
• Select your FASTag issuer bank
• Login to the respective issuer bank
• Update KYC online

FASTag uses Radio Frequency Identification or RFID technology to facilitate payment at toll booths electronically. The RFID tax is affixed on the vehicle's windscreen, facilitating toll payments directly from the linked account.

FASTag has revolutionised India's electronic toll collection system with a penetration rate of nearly 98% and over eight crore users.