23% of total 56 crore PM Jan Dhan accounts inoperative; UP, Bihar, lead dormant list

As many as 23% of the total 56.03 crore Pradhan Mantri Jan Dhan Yojana (PMJDY) accounts are inoperative, the government informed Parliament on Monday.

Over 56.03 crore accounts have been opened under the PMJDY till July 31 this year, of which more than 13.04 crore have remained inoperative, Minister of State for Finance Pankaj Chaudhary said in a written reply.

Chaudhary said as per the Reserve Bank of India’s guidelines, a savings account is treated as inoperative if there are no transactions for over two years.

According to state-wise data, Uttar Pradesh accounted for the highest number of PMJDY accounts at 9.98 crore, followed by Bihar (6.47 crore) and West Bengal (5.42 crore).

In terms of inoperative accounts, Uttar Pradesh again topped the list with 2.75 crore dormant accounts, followed by Bihar with 1.39 crore and Madhya Pradesh with 1.07 crore.

Chaudhary said the government has taken several measures to ensure smooth functioning of Jan Dhan accounts, including crediting benefits of welfare schemes such as direct benefit transfers (DBT) even into inactive accounts.

Banks are also required to inform account holders on a quarterly basis through letters, emails or SMS about accounts that are about to become inactive, he added.

The minister further said that specific campaigns are launched from time to time to encourage account activity.

Recently, a Gram Panchayat-level saturation campaign was launched on July 1, 2025, and will continue till September 30. One of its key focus areas is re-KYC of inactive PMJDY accounts.

Replying to another question, Chaudhary said there is no proposal to impose transaction charges on UPI, at present.

"In order to ensure continuity of the UPI services by the ecosystem partners, the government had implemented the incentive scheme during the last four years i.e. FY 2021-22 to FY 2024-25. During this period, the government has extended incentive support of approximately Rs 8,730 crore," he said.

In reply to another question, Chaudhary said Public Sector Banks (PSBs) raise capital from the market to meet their capital requirements from time to time.

The robust financial strength of PSBs has boosted investors’ confidence, enabling them to raise capital from the market.

Banks raise capital from the market in the form of equity, Basel III compliant Additional Tier-I andTier -II bonds.

"Total amount of capital raised by PSBs in the form of both equity and bonds during the last three financial years (FY2022-23 to FY 2024-25) amounts to Rs 1,53,978 crore (Rs 44,942 crore in FY2022-23, Rs 57,380 crore in FY 2023-24 and Rs 51,656 core in FY 2024-25)," he said.