As per Exchange guidelines, if there is no activity in your account—such as updating account details or buying/selling Stocks, ETFs, Mutual Funds, or trading in Equity, Currency and Commodities derivatives—for over 24 months, your account will be marked as inactive.
To avoid this, we’ll notify you in advance. If you update details like your email ID, mobile number, or address, or place any trade (e.g., buying/selling Stocks or ETFs, or placing an equity F&O, Currency or Commodity derivatives order) after receiving the notification, your account will remain active.
💁♀️ How to prevent your account from becoming inactive?
You can modify your email ID, mobile number, or address via our mobile/web platform, or you can place an order for any of the following to prevent your account from becoming inactive
- Mutual Funds
- Stocks
- ETFs
- smallcase
- Equity Futures or Options
- Currency Futures or Options
- Commodity Futures or Options
- Subscribe to any IPO
Please note:
👉 To prevent your Commodity Trading account from being marked inactive, you can place a commodity order or modify your email, mobile or address
👉 Before trading or investing, don’t forget to conduct your own research and due diligence
👉 To help you do the same, we have plenty of resources on Upstox - news, fundamental data, smart insights, analyst ratings, stock summary and charts
👉 Your account can be marked inactive even if there are Corporate Actions, as the Exchanges do not consider them as Trading Activity
👉 After your account becomes inactive, you will continue to receive Dividends. However, to participate in buybacks, OFS, rights issues, etc., your account must be reactivated by redoing the KYC process
📖 Step-by-step guide on placing a simple order on Upstox
🤔What happens when your trading account becomes inactive?
- You can’t place any new trades in the Equity, F&O, Commodity or Currency segments
- You can’t sell any existing holdings
- You can't add or withdraw funds
- You can’t invest in Mutual Funds
📖 Steps to reactivate an account if it's inactive for more than 24 months