Performing in-person verification

SEBI requires Upstox to perform an IPV (In Person Verification) with you before activating your account. This is done in order to ensure that your identity is verified and the security of your details is maintained.

Making the video:

With Upstox, conducting an In Person Verification is also hassle-free and fast. You just have to record a clear video of yourself holding up your original documents.

Ensure that the video displays the following documents clearly:

  • Original PAN—Front and the back side.
  • Original Address Proof—This address should match the one that you provided on your application form.

Make sure that you hold the PAN Card and Address Proof for a minimum of 10 seconds in order to capture the details clearly.

In the video please read out the following details clearly:

  • Name
  • Father's Name
  • Date of Birth
  • PAN Number

All these details should be READ OUT LOUD while showing the PAN Card.

Here’s a sample video on how to complete the IPV: Click here.

Sending the video:

Once you’ve made the video, you can WhatsApp the video to our team at 8169838871. DO NOT FORGET to mention your Name, Email ID and Phone Number registered with us while sending the video via WhatsApp.

Send us an email with the video and the above mentioned details on

We recommend that you use your gmail account in order to send the video via email. Other accounts might not allow you to attach a file larger than 25 MB.