I am trying to place automated order in the Exchange thru Amibroker. I have already taken the subscription for your Interactive plugin. Currently I am generating the signals from Amibroker but I can see 2 problems which is a blocker for me -
It seems that I have to manually login into AlgoLab everyday, prior to the trading session. Otherwise signals won't appear in AlgoLab. Is it the way it works? if yes, then it's a overhead for me as a Auto Trader. Plz respond.
My trades are not getting placed automatically in Exchange via AlgoLab. I can see only the signals generated from Amibroker. Although I am setting the 1 Click Trade option "ON". What's the issue here? Please guide me through the process.
Finally, I have been reaching out to your support many a times with these issues. But not getting any support. I seriously see something fishy about you. If this is the way you operate, there are many broking houses those who supports end-to-end automation of trading and has a quite stable platform too. I have already wasted a considerable amount of money in your platform.I am afraid to say I will switch to them along with my customer base.
My Client ID : 173602